Sunday, October 06, 2013

Adobe Confirms Data On 2.9 million Customers Stolen In Hack

Adobe Systems confirmed on Thursday that hackers had breached several severs and databases accessing source code to the companies more popular software such as Adobe Acrobat. During the breach the hackers were also able to gain access to full user data, including credit card information on about 2.9 million customers accounts.

Adobe Chief Security Officer Brad Arkin said the company had been investigating the breach since its discovery two weeks ago and that it had no evidence of any attacks based on the theft. "Based on our findings to date, we are not aware of any specific increased risk to customers as a result of this incident," Arkin wrote on an Adobe blog.

Arkin said hackers also took information on 2.9 million Adobe customers, including their names, user identification numbers and encrypted passwords and payment card numbers.

Adobe has said it will be taking the following steps to ensure customers are aware of the attack and to prevent any further intrusions:
  • As a precaution, Adobe will be resetting relevant customer passwords to help prevent unauthorized access to Adobe ID accounts. If your user ID and password were involved, you will receive an email notification from us with information on how to change your password. It is also recommended that you change your passwords on any website where you may have used the same user ID and password.
  • The company is in the process of notifying customers whose credit or debit card information we believe to be involved in the incident. If your information was involved, you will receive a notification letter directly from Adobe with additional information on steps you can take to help protect yourself against potential misuse of personal information about you. Adobe is also offering customers, whose credit or debit card information was involved, the option of enrolling in a one-year complimentary credit monitoring membership where available.
  • The company has worked to notify the banks processing customer payments for Adobe, so that they can work with the payment card companies and card-issuing banks to help protect customers’ accounts.
  • Federal law enforcement has been contacted and the company is working closely with them assisting in their investigation.

What the Adobe Hack means to you!

Despite their steps to keep customers safe, this level of security breach should be a major concern for all those that may be impacted. We strongly suggest that anyone that has worked with Adobe's sites in the past immediately change their log-in information. Secondly anyone that has a credit card that could be on file with the company, whether you are contacted directly from Adobe or not, should be diligently monitoring their statements and transactions for any possible misuse. Third, and this can't be stated enough, be on the lookout for fake Adobe emails with malicious links. Often times hackers unassociated with the original breach will use news headlines to create phishing attacks. Sending legitimate looking emails to unsuspecting users trying to dupe them into visiting fake sites with malicious code. Always check those links, emails sources ect and never share any personal information once you are there.

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