Tuesday, March 15, 2016

Uber Launches UberEATS In The US But Would You Trust An Uber Driver to Deliver Your Food?

The on-demand market is a hot commodity these days for sure and by now most of us have used services like Uber and Lyft at least once. But how much do you actually trust the people that drive you around? Would you trust them to handle your food? Several new companies, including Uber, are hoping that you will. The company just today announced their UberEATS app is now available within a limited few cities in the US. The announcement, which came via  a blog post today, highlights some of the features of the new standalone app.

For us geeks that are too busy gaming to get out and get our own dinner the new UberEATS app will offer a few options. First you can opt to get regular delivery from a hundred or so restaurants in each service area, with the full menu available for you to pick and choose from. This portion of the service will be available from 8 a.m. to 10 p.m. everyday, and you can see how long it will take for Uber to get the food to your doorstep within the app (15-20 minutes, 20-30 minutes, etc).

Or, if you want food delivered to you faster—Uber says as fast as 10 minutes or so—you can choose Instant Delivery, which features three to five daily dishes in every city, all displayed in big, clean photos in the app. Instant Delivery is only offered between 11 a.m. to 2 p.m. during weekdays.

According to Uber the company will feature a separate driver base handling UberEATS deliveries, which doesn’t overlap with the group of regular Uber drivers picking up people in their cars. However drivers can choose to switch between modes freely, by logging into and out of the app. Meaning that these new drivers may indeed simply be the same drivers we see on a regular basis.

So this begs to question, will you really trust an Uber driver to deliver your food? Uber makes no mention of specific details like food handling certification or any food specific training, something that most food handlers (at least in my area) are required to have. I for one may be a bit skeptical!

For you geeks out there that aren't as skeptical as I am the UberEATS App is available today on both iOS and Android and the service will be available in Chicago, Houston, Los Angeles, and San Francisco. Uber says it will be rolling out UberEATS in Atlanta, Austin, Dallas, Melbourne, New York, Paris, Seattle and Washington D.C. in the coming weeks.

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