Tuesday, September 11, 2012

GoDaddy Apologizes For Outage Denies Hacking Claims

GoDaddy customers fell victim to a major outage yesterday that took down an untold number of websites (it had a minor affect on our site). Shortly after the service interruption at GoDaddy began, Twitter user @AnonymousOwn3r, who claimed to be the "security leader of anonymous," took responsibility for the outage in a video posted on YouTube.

Today GoDaddy officials have apologized for the outage and denied any and all claims that the outage was due to a hack or denial of service attack.

Get Noticed with a $7.99 .Com/.CO from Go Daddy!
"The service outage was not caused by external influences," wrote GoDaddy interim CEO Scott Wagner, in a short announcement issued Tuesday. "It was not a 'hack' and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented measures to prevent this from occurring again."

Wagner continued by explaining that at no time was any customer data at risk, which means that now that the service is back up and running users should not have seen any data loss or see any other issues related to the down time. What exactly caused the outage, is still unclear, and Wagner didn't offer much in the way of specifics.

This outage which hit GoDaddy shortly after 10 a.m. PDT Monday took serveral hours to fully restore with most service being back up and running by 4 p.m. PDT. The downtime impacted not only users of GoDaddy's own Web hosting and email services, but also many Web sites with domain names registered through GoDaddy but hosted elsewhere, due to the fact that such websites were primarily located by consulting GoDaddy's Domain Name System (DNS) servers.

No comments:

Post a Comment

All comments will be moderate for content, please be patient as your comment will appear as soon as it has been reviewed.

Thank you