Monday, July 12, 2010

Apple Silencing Detractors Censors Forums Over Negative iPhone 4 Remarks

Throughout the web Apple's reputation may be taking a beating over reported the iPhone 4 antenna issues the latest of which comes via Consumer Reports. The popular review site/magazine recently gave the new iPhone the negative rating of "can't recommend".

The report made big news around the web and has surfaced along side several other tests verifying the reported antenna issues. There is one place however you will not find mention of the new report. If you browse through Apple's own support forum you will not find a single post mentioning the Consumer Reports rating.

Why not you may ask? Well according to several reports the company has taken to censoring remarks and deleting threads even mentioning the negative rating.

According to Endgaget this is nothing out of the norm for the company. They state, "Apple deleting threads from its support forums is nothing new; outside of "regular" moderation, the company routinely deletes discussion of hardware flaws that it's not ready to 'fess up to, or just generally negative lines of thought about its products."

Personally I think its sad commentary that Apple has to stoop so low as to silence their own consumers. If there is an issue and even your staunchest of supporters is out there trying to voice and opinion you should be listening and trying to rectify that issue. Not sweep it under the rug in the hopes that it will just go away! 

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