Tuesday, May 31, 2011

HP Recalls More Than 160k Laptop Batteries

HP has issued a recall on as many as 162,000 laptop batteries from models sold as far back as 2007. The newly listed models included the HP Compaq 6520s and a battery in the HP Pavilion which were reportedly sold between July 2007 and July 2008.

This latest recall is a continuation of a previous recall which originally affected more than 200k batteries. The previous recall was announced back in May 2010 and affected more than 21 different HP/Compaq models.

HP customers affected by this program will be eligible to receive a replacement battery pack for each verified, recalled battery pack at no cost. Both the HP website and the USCPSC provided a complete list of all of the affected units. The USCPSC advised affected consumers to immediately remove the battery and contact HP. It also advised that consumers who were previously not included in previous recalls should check again.

For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.

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