Thursday, February 18, 2010

Apple Starts MacBook Repair Extension Program For Failed Hard Drives

Recently Apple announced they had discovered an issue affecting a "small percentage of hard drives" used in MacBook systems bought and sold between May 2006 and December 2007. To remedy the issue the company has decided to extend the warranty on affected systems and replace faulty drives.

Anyone with a MacBook sold between sold between May 2006 and December 2007 that has experience hard drive failure will be eligible for a free replacement under the warranty extension. Should you own one of these machines it should be noted that at this time Apple "recommends that you back up your data" just in-case. A drive replacement will not restore data should your system or drive fully crash!

Eligibility in the program extends your warranty to either three years from the date of purchase or August 15, 2010 (whichever is longer), so you've got about six months for your hard drive to crash. If it happens after the cutoff date you are likely to be SOL!

Identifying Affected MacBook Systems

Symptoms include a flashing question mark that appears on screen when the affected MacBook is turned on.

Affected MacBook models
13-inch black and white MacBook models with the following processor speeds and hard drive capacities:
  • Processor speed - 1.83GHz, 2GHz, or 2.16GHz
  • Hard drive capacity - 60GB, 80GB, 100GB, 120GB, or 160GB

For additional information checkout Apple Support MacBook Repair Extension Program for Hard Drive Issues

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