When you buy a protective case for a device like your iPhone, laptop or in this case your Kindle you typically expect it to, well protect. In the case of Matthew Geise, who recently shelled over an extra $30 for a protective cover wife's ebook reader the case actually did more harm than good. Just 3 months after his purchase Geise's Kindle started cracking where the cover fastens via its metal clips.
According to the Seattle Times Geise has filed a federal class action lawsuit seeking more than $5 million in refunds, treble damages, and legal costs, related to what he claims an Amazon rep told him is a common problem. Geise was told that he'd have to pay $200 to fix his new $359 Kindle.
Brier Dudley, the Seattle Time reporter who wrote the story, doesn't specify the exact case model, but it appears likely that Geise is referring to the $30 leather cover that Amazon offers immediately under the Kindle's "Add to Shopping Cart" button. The product has a 4.5-star customer rating, but on the low end, complaints of cracking abound.
So the guy bought a $30 item, claims this damaged a $359 item, and seeks $5M in refunds? His real agenda is crystal clear. How many similar lawsuits did he initiate? Ridiculous.
ReplyDeleteI guess Anon doesn't understand the phrase "class action lawsuit," which makes your provincial opinion worthless.
ReplyDelete