Saturday, November 29, 2008

Black Friday Downs Some Online Retailers

Servers for online retailers hit with a flood of traffic for Black Friday couldn't hadn't the traffic causing slow downs and major outages.

According to the Associated Press, Sears.com, one of the biggest retailers hit with outages, was offline for two hours on Friday. Saksfifthavenue.com, Lowes.com, Victoriassecret.com, Amazon.com and many others were overwhelmed with internet traffic from users trying to get cheap black Friday deals.

Keynote Systems said Friday of the 30 sites it tracks, 15 percent had noticeable performance problems. The problems were mostly in the sites' shopping cart and checkout systems, not the catalog functions. "Every year, we see a handful of Web sites that aren't ready for the holiday rush. The problems are in the shopping cart experience, where you cannot complete a purchase," said Shawn White, director of external operations for mobile and Internet testing at Keynote.

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