Beginning in 2011 owners of the Apple MacBook Pro have reported issues with their laptops experiencing a wide range of graphical errors. These issues reportedly stemmed from a possibly defective AMD GPU and ranged from distorted or scrambled video on the computer screen, no video on the screen (or external display) even though the computer is on and even unexpected restarts.
These complaints eventually lead to the filling of a class-action lawsuit, alleging Apple’s 2011 MacBook Pro might be suffering from GPU issues Apple failed to acknowledge. While the lawsuit still appears to be pending Apple has decided to take preemptive action and has just launched a MacBook Pro Repair Extension Program to provide out-of-warranty repairs for MacBook Pros and Retina MacBook Pros sold between February of 2011 and December of 2013.
An Apple spokesperson says "we've found that a small percentage of MacBook Pro models sold between February 2011 and December 2013 may exhibit video issues and we will repair those systems free of charge. We are contacting customers who paid for a repair through Apple or an Apple Authorized Service Provider to arrange a reimbursement."
Owners of MacBooks sold within the time frame can use the "Check your Coverage"
tool on the Apple Support site to determine if your MacBook Pro model
matches the list of affected products. If repair is need them you can either take you device to an Apple store or Apple Authorized
Service Provider, or it can be mailed back to Apple for free repair.
For those that have already paid to have their MacBook repaired Apple says it is those contacting customers to arrange reimbursement.
If you have not been contacted, but paid for a repair that you think
was due to this issue, Apple suggests you contact them directly.
The repair programs gets underway starting February 27th and will only cover affected MacBook Pro models until February 27,
2016 or three years from its original date of sale, whichever provides
longer coverage for you.
Source: Apple, Apple Coverage Checker
Showing posts with label apple macbook. Show all posts
Showing posts with label apple macbook. Show all posts
Thursday, February 19, 2015
Wednesday, June 13, 2012
iFixit Teardown Of The New MacBook Pro, Describes It As Un-Repairable
At this year's WWDC event Apple launched the new MacBook Pro with Retina Display. Not wanting to waste anytime playing with it the guys over at iFixit have already done what they do best. They tore it apart!
I don't know how the guys over at iFixit get their hands on devices so quickly, but we are certainly glad they do. Earlier this week theu got their hands on one of the new, ridiculously powerful, ridiculously expensive MacBook Pros with Retina Display, and of cours promptly posted a MacBook Pro with Retina Display Teardown.
The good news, iFixit seems to agree with Apple, who has already proclaimed that this is the "best computer Apple has ever made." The bad news, aside from how pretty and well-made everything is, it is seemingly "the least repairable laptop iFixit has ever taken apart."
Some lowlights: As with previous Apple devices Apple has again gone above and beyond in making it difficult for consumers to even crack open their devices. The MacBook Pro with Retina display is guarded by Apple's proprietary pentalobe screws, which iFixit is well equipped to handle but most consumers might not be.
After prying the case open the news just gets worse. Apple has saw to it that the RAM is soldered down. This means that you won't be able to add RAM, nor would you be able to service the RAM if it fails. So anyone looking to go cheap and add-on later might rethink that idea and max their systems out at 16GBs now. To make matters worse the proprietary SSD isn't upgradeable either (yet), as it is similar but not identical to the one in the Macbook Air. It is a separate daughtercard, that is an Apple only design that so far no one has been able to find or replace.
To add to a DIY'ers misery is the surprising fact that the lithium-polymer battery is glued rather than screwed into the case, which increases the chances that it'll break during disassembly. The battery also covers the trackpad cable, which tremendously increases the chance that the user will shear the cable in the battery removal process. So if your battery goes bad, you'll have to ship your MacBook Pro off rather than risk breaking something else.
Last on the list is the display assembly is completely fused, and there’s no glass protecting it. If anything ever fails inside the display, you will need to replace the entire extremely expensive assembly. That means really bad news for those of us that are always breaking things!
For more details on what iFixit found checkout the full MacBook Pro with Retina Display Teardown.
 |
| Image Courtesy iFixit |
I don't know how the guys over at iFixit get their hands on devices so quickly, but we are certainly glad they do. Earlier this week theu got their hands on one of the new, ridiculously powerful, ridiculously expensive MacBook Pros with Retina Display, and of cours promptly posted a MacBook Pro with Retina Display Teardown.
The good news, iFixit seems to agree with Apple, who has already proclaimed that this is the "best computer Apple has ever made." The bad news, aside from how pretty and well-made everything is, it is seemingly "the least repairable laptop iFixit has ever taken apart."
Some lowlights: As with previous Apple devices Apple has again gone above and beyond in making it difficult for consumers to even crack open their devices. The MacBook Pro with Retina display is guarded by Apple's proprietary pentalobe screws, which iFixit is well equipped to handle but most consumers might not be.
After prying the case open the news just gets worse. Apple has saw to it that the RAM is soldered down. This means that you won't be able to add RAM, nor would you be able to service the RAM if it fails. So anyone looking to go cheap and add-on later might rethink that idea and max their systems out at 16GBs now. To make matters worse the proprietary SSD isn't upgradeable either (yet), as it is similar but not identical to the one in the Macbook Air. It is a separate daughtercard, that is an Apple only design that so far no one has been able to find or replace.
To add to a DIY'ers misery is the surprising fact that the lithium-polymer battery is glued rather than screwed into the case, which increases the chances that it'll break during disassembly. The battery also covers the trackpad cable, which tremendously increases the chance that the user will shear the cable in the battery removal process. So if your battery goes bad, you'll have to ship your MacBook Pro off rather than risk breaking something else.
Last on the list is the display assembly is completely fused, and there’s no glass protecting it. If anything ever fails inside the display, you will need to replace the entire extremely expensive assembly. That means really bad news for those of us that are always breaking things!
For more details on what iFixit found checkout the full MacBook Pro with Retina Display Teardown.
Monday, October 24, 2011
Apple Quietly Improves MacBook Pro Specs
While slimmer, more portable products are making most of the news, Apple’s signature laptop line – well-suited for gaming, high-end processing, and Home Networking – recently underwent a quiet redesign.
This week, Apple upgraded its specs on the MacBook Pro without changing the laptop’s price or exterior design. The 13 inch base model of the MacBook Pro now has a 2.4 Ghz Intel i5 processor, a 500 GB hard drive, and 4 GB of RAM. The $1200 price tag remains unchanged.
The company also upgraded its 15 inch and 17 inch models, especially in the area of graphics. You can now get 512 MB of RAM and AMD Radeon HD 6750M with the 15 inch product, or can opt to pay more for a higher performance AMD, twice as much RAM, and a faster 2.4 Ghz processor. This upgraded system, which is similar to the 17 inch base model, will retail for around $2200.
The upgraded specs only serve to reaffirm the MacBook Pro’s status as one of the most powerful, advanced, and sophisticated laptops on the market. The product is just as expense, but you certainly will get what you’ve paid for. With this internal upgrade, what you pay for now goes even further.
But the lack of an exterior redesign only further draws attention to Apple’s need for an upgrade in that department. This is not to say that the product’s look and feel seem dated, rather that Apple has now gone through several rounds of minor upgrades without making any real changes to the external features. The external element that is probably most in need of refurbishing is the MacBook Pro’s width. With the introduction of the Motorola Razr and the Acer Aspire, in light of legal battles between Apple and Samsung over the thickness of their respective smartphones, and even with the MacBook Air making its older brother look a bit clunky by comparison, the Pro could probably stand to lose some width. Currently, all three models are just under an inch thick.
Fortunately, with the release of patent information that suggests that Apple is trying to build a slimmer optical drive, there’s a good chance that a thinner MacBook Pro is already in the works. Since it’s been so long since we’ve seen an exterior upgrade, it’s also feasible that a more extensive upgrade and redesign will be announced early next year.
This week, Apple upgraded its specs on the MacBook Pro without changing the laptop’s price or exterior design. The 13 inch base model of the MacBook Pro now has a 2.4 Ghz Intel i5 processor, a 500 GB hard drive, and 4 GB of RAM. The $1200 price tag remains unchanged.
The company also upgraded its 15 inch and 17 inch models, especially in the area of graphics. You can now get 512 MB of RAM and AMD Radeon HD 6750M with the 15 inch product, or can opt to pay more for a higher performance AMD, twice as much RAM, and a faster 2.4 Ghz processor. This upgraded system, which is similar to the 17 inch base model, will retail for around $2200.
The upgraded specs only serve to reaffirm the MacBook Pro’s status as one of the most powerful, advanced, and sophisticated laptops on the market. The product is just as expense, but you certainly will get what you’ve paid for. With this internal upgrade, what you pay for now goes even further.
But the lack of an exterior redesign only further draws attention to Apple’s need for an upgrade in that department. This is not to say that the product’s look and feel seem dated, rather that Apple has now gone through several rounds of minor upgrades without making any real changes to the external features. The external element that is probably most in need of refurbishing is the MacBook Pro’s width. With the introduction of the Motorola Razr and the Acer Aspire, in light of legal battles between Apple and Samsung over the thickness of their respective smartphones, and even with the MacBook Air making its older brother look a bit clunky by comparison, the Pro could probably stand to lose some width. Currently, all three models are just under an inch thick.
Fortunately, with the release of patent information that suggests that Apple is trying to build a slimmer optical drive, there’s a good chance that a thinner MacBook Pro is already in the works. Since it’s been so long since we’ve seen an exterior upgrade, it’s also feasible that a more extensive upgrade and redesign will be announced early next year.
Monday, March 21, 2011
New MacBook Pros Plagued With Freezing Problems
Owners of Apple's new 15-or 17-inch MacBook Pro are reporting serious freezing issues when their machines are under an extensive load. Issues that are only solved by powering down the system and doing a hard reboot. Reports have begun showing up on the Apple Discussion board, as well as on the MacRumors forum, indicating that the new machines are freezing up entirely when under an extensive load such as video rendering, gaming or running multiple applications simultaneously.
Just one of the Apple Support threads is already 63 pages long and counting. Posters are saying the problem is the notebooks will freeze even as sound continues to play the cursor will also still be movable, but the computer is completely unresponsive. The author of the post said he wasn’t doing anything unusual, but had seven apps open and was in the middle of an auto-backup to Time Machine. Other posts say they were using CPU-intensive programs like iMovie when their system crashed and yet more posters complain about crashes during gaming.
Apparently, there’s only one way to solve the problem: a hard reboot.
The problem was so persistent that one customer wrote in the Apple discussion board that he was able to reproduce it on every MacBook Pro at his local Apple Store. Another user said he reproduced the problem on three different machines. This MBP-Freeze Wiki runs through the steps you can take to re-create the crash to see if your MacBook has the issue. Though if it does, you’ve probably already noticed it by now.
Apple has responded with the release of an update, OS X 10.6.7, which Apple says fixes a MacBook 2011 graphics bug. "This update is especially important for owners of the new 2011 MacBook Pro systems because it addresses a graphics bug that caused hangs and crashes under heavy graphics load." Some users are reporting that the new update has alleviated their freezing issues for now while still others have said the patch had little or no affect at all.
One user on the MacRumors forums writes:
ArsTechnica is reporting there are indications that the issue might be with the AMD GPUs. The site is citing a post by user ND381whom apparently narrowed down the problem to using discrete AMD Radeon GPUs—his tests repeatedly showed the issue would occur when CPU intensive operations coincided with running apps that cause Mac OS X's automatic graphics switching to move from Sandy Bridge's integrated Intel graphics to the discrete GPU.
The freezing problem doesn't appear to affect MacBook Pros using only the Intel IGP, and for this reason the latest 13" MacBook Pros aren't suffering from the issue. However, users of the latest 13" MacBook Pros do report having issues with hotter CPUs and in some cases fans that operate at higher RPMs than older models.
For users wanting the latest patch that is said to fix some of these issues you can download the standalone updates from the following links:
Just one of the Apple Support threads is already 63 pages long and counting. Posters are saying the problem is the notebooks will freeze even as sound continues to play the cursor will also still be movable, but the computer is completely unresponsive. The author of the post said he wasn’t doing anything unusual, but had seven apps open and was in the middle of an auto-backup to Time Machine. Other posts say they were using CPU-intensive programs like iMovie when their system crashed and yet more posters complain about crashes during gaming.
Apparently, there’s only one way to solve the problem: a hard reboot.
The problem was so persistent that one customer wrote in the Apple discussion board that he was able to reproduce it on every MacBook Pro at his local Apple Store. Another user said he reproduced the problem on three different machines. This MBP-Freeze Wiki runs through the steps you can take to re-create the crash to see if your MacBook has the issue. Though if it does, you’ve probably already noticed it by now.
Apple has responded with the release of an update, OS X 10.6.7, which Apple says fixes a MacBook 2011 graphics bug. "This update is especially important for owners of the new 2011 MacBook Pro systems because it addresses a graphics bug that caused hangs and crashes under heavy graphics load." Some users are reporting that the new update has alleviated their freezing issues for now while still others have said the patch had little or no affect at all.
One user on the MacRumors forums writes:
this still does not fix the issues on the new MacBook Pro 2011 models (15" 2.3ghz) - just tested on the two machines we have here. Still they are getting too hot, constantly the fans are blowing (testing with Transmission/Bittorrent downloading the Ubuntu DVD). Also we had two freezes already (only under heavy load). I am posting updates on our findings to our blog ( http://j.mp/dLSqgy ) - and we are still waiting for replacements from apple.
ArsTechnica is reporting there are indications that the issue might be with the AMD GPUs. The site is citing a post by user ND381whom apparently narrowed down the problem to using discrete AMD Radeon GPUs—his tests repeatedly showed the issue would occur when CPU intensive operations coincided with running apps that cause Mac OS X's automatic graphics switching to move from Sandy Bridge's integrated Intel graphics to the discrete GPU.
The freezing problem doesn't appear to affect MacBook Pros using only the Intel IGP, and for this reason the latest 13" MacBook Pros aren't suffering from the issue. However, users of the latest 13" MacBook Pros do report having issues with hotter CPUs and in some cases fans that operate at higher RPMs than older models.
For users wanting the latest patch that is said to fix some of these issues you can download the standalone updates from the following links:
- Mac OS X v10.6.7 Update (475MB)
- Mac OS X v10.6.7 Update Combo (1.12GB)
- Mac OS X Server v10.6.7 Update (541.21MB)
- Mac OS X Server v10.6.7 Update Combo (1.15GB)
Monday, April 19, 2010
iFixit Tears Apart The New 15" MacBook Pro
Those geeks over at iFixit are at it again, this time tearing down the new 15" Apple MacBook Pro. These newly announced Intel Core i5 MacBook's feature new a 2.4 GHz Intel Core i5 with 3 MB shared level 3 cache, 4 GB of 1066 MHz DD3 SDRAM a 15.4 inch LED-backlit glossy widescreen display powered by Intel HD Graphics and NVIDIA GeForce GT 330M with 256 MB of GDD3 RAM.
Even if you aren't an Apple FanBoy its always cool to see the inner workings of the newest toys on the market. So I suggest that everyone check out iFixit's step-by-step instructions and full gallery of images, especially if you like seeing a lot of aluminum and silicon.
Even if you aren't an Apple FanBoy its always cool to see the inner workings of the newest toys on the market. So I suggest that everyone check out iFixit's step-by-step instructions and full gallery of images, especially if you like seeing a lot of aluminum and silicon.
Further reading
- MacBook Pro 17" Unibody Teardown (ifixit.com)
- MacBook Pro 13" Unibody Teardown (ifixit.com)
- MacBook Unibody Model A1342 Teardown (ifixit.com)
Tuesday, April 13, 2010
Yawn, Apple Updates MacBook Pros
If you Apple FanBoys are done salivating over the new iPad Apple has updated the MacBook Pro line-up to add in the new Core i5 and Core i7 CPU's from Intel as well as slightly more updated GPU's from NVIDIA.
Among the low-end line (if you can call it that) is an updated 13-inch MacBook Pro running a non-Arrendale Intel Core 2 Duo processor running at either 2.4 or 2.66GHz, NVIDIA GeForce 320M graphics and up to 10 hours of battery life starting at $1,199.00.
These are rather mild updates to your older system so there really isn't much to shout about! It’s the new Intel Core i5 and i7 MacBook Pros that everyone’s been waiting for and that most will be salivating over.
The lowest end of the Intel Core based MacBook Pro packs a 2.4GHz Intel Core i5 CPU, 4GB of memory, a 320GB hard drive, and a NVIDIA GeForce GT 330M GPU with 256MB of RAM. This marks a significant update on the previous model, which didn’t have discrete graphics. It starts at $1,799.00. Want to bump that CPU to a 2.5GHz Core i5, that'll cost you $200 more and increases not just the CPU but the hard drive as well up to 500GBs.
Go up to $2199.00 and you get a 2.66GHz Intel Core i7 CPU and double the GPU RAM, you are however still stuck with the rather none impressive NVIDIA GeForce GT 330M.
Finally at the top end is the new 17" MacBook Pros: The only come in one flavor and feature an Intel Core i5 CPU running a clock speed of 2.53GHz, 4GB of RAM, a 500GB hard drive, an ExpressCard/34 slot and NVIDIA GeForce GT 330M graphics with 512MB of RAM for $2,299.
For anyone but an Apple FanBoy the specs on the updated MacBooks are a bit of a yawner. The low end Core 2 Duos aren't really much, even the lower end Core i7's aren’t anything special compared to similarly-priced PCs. Numerous manufacturers offer a PC for around $2000 that comes with quad-core i7’s, 1GB graphics card along with tons of RAM and a higher-res screen than what’s in the new MacBook Pros. The one area however that Apple has most of those PCs covered is going to be battery life. Apple apparently made the trade-off of not going with the most powerful hardware available to boost the projected battery life to previously unheard of levels.
Apple is claiming that the 15- and 17-inch can see between 8-9 hours while the smaller, Core 2 Duo-equipped 13-inch can rock for 10 hours straight. That’s impressive even if Apple exaggerated those claims a bit. A similarly priced, all be it much higher end PC wouldn't be able to touch those claims. You'd be lucky to get 2-3hrs of use.
More details from Apple
Among the low-end line (if you can call it that) is an updated 13-inch MacBook Pro running a non-Arrendale Intel Core 2 Duo processor running at either 2.4 or 2.66GHz, NVIDIA GeForce 320M graphics and up to 10 hours of battery life starting at $1,199.00.
The lowest end of the Intel Core based MacBook Pro packs a 2.4GHz Intel Core i5 CPU, 4GB of memory, a 320GB hard drive, and a NVIDIA GeForce GT 330M GPU with 256MB of RAM. This marks a significant update on the previous model, which didn’t have discrete graphics. It starts at $1,799.00. Want to bump that CPU to a 2.5GHz Core i5, that'll cost you $200 more and increases not just the CPU but the hard drive as well up to 500GBs.
Go up to $2199.00 and you get a 2.66GHz Intel Core i7 CPU and double the GPU RAM, you are however still stuck with the rather none impressive NVIDIA GeForce GT 330M.
Finally at the top end is the new 17" MacBook Pros: The only come in one flavor and feature an Intel Core i5 CPU running a clock speed of 2.53GHz, 4GB of RAM, a 500GB hard drive, an ExpressCard/34 slot and NVIDIA GeForce GT 330M graphics with 512MB of RAM for $2,299.
For anyone but an Apple FanBoy the specs on the updated MacBooks are a bit of a yawner. The low end Core 2 Duos aren't really much, even the lower end Core i7's aren’t anything special compared to similarly-priced PCs. Numerous manufacturers offer a PC for around $2000 that comes with quad-core i7’s, 1GB graphics card along with tons of RAM and a higher-res screen than what’s in the new MacBook Pros. The one area however that Apple has most of those PCs covered is going to be battery life. Apple apparently made the trade-off of not going with the most powerful hardware available to boost the projected battery life to previously unheard of levels.
Apple is claiming that the 15- and 17-inch can see between 8-9 hours while the smaller, Core 2 Duo-equipped 13-inch can rock for 10 hours straight. That’s impressive even if Apple exaggerated those claims a bit. A similarly priced, all be it much higher end PC wouldn't be able to touch those claims. You'd be lucky to get 2-3hrs of use.
More details from Apple
Tuesday, March 30, 2010
Want A 'Free' iPad, Try Attending Seton Hill University
Seton Hill University announced on today that starting this fall semester, all 2100 of the school's full-time students will receive an iPad tablet device in an effort to boost learning ability and technical know-how.
According to the announcement, "The iPad initiative kicks off the University's Griffin Technology Advantage Program. This new program provides students with the best in technology and collaborative learning tools, ensuring that Seton Hill students will be uniquely suited to whatever careers they choose - even those that have not yet been created."
The Griffin Technology Advantage will provide all first year undergraduate students at Seton Hill not only a shiny new iPad but also a brand new 13" MacBook laptop which will be replaced for a new updated version every two years.
Pretty cool of the school to offer the free MacBook's as well as the bi-annual updates but I have to question the reasoning behind offering the iPad's.
According to the announcement, "The iPad initiative kicks off the University's Griffin Technology Advantage Program. This new program provides students with the best in technology and collaborative learning tools, ensuring that Seton Hill students will be uniquely suited to whatever careers they choose - even those that have not yet been created."
The Griffin Technology Advantage will provide all first year undergraduate students at Seton Hill not only a shiny new iPad but also a brand new 13" MacBook laptop which will be replaced for a new updated version every two years.
Pretty cool of the school to offer the free MacBook's as well as the bi-annual updates but I have to question the reasoning behind offering the iPad's.
Thursday, February 18, 2010
Apple Starts MacBook Repair Extension Program For Failed Hard Drives
Recently Apple announced they had discovered an issue affecting a "small percentage of hard drives" used in MacBook systems bought and sold between May 2006 and December 2007. To remedy the issue the company has decided to extend the warranty on affected systems and replace faulty drives.
Anyone with a MacBook sold between sold between May 2006 and December 2007 that has experience hard drive failure will be eligible for a free replacement under the warranty extension. Should you own one of these machines it should be noted that at this time Apple "recommends that you back up your data" just in-case. A drive replacement will not restore data should your system or drive fully crash!
Eligibility in the program extends your warranty to either three years from the date of purchase or August 15, 2010 (whichever is longer), so you've got about six months for your hard drive to crash. If it happens after the cutoff date you are likely to be SOL!
Affected MacBook models
13-inch black and white MacBook models with the following processor speeds and hard drive capacities:
For additional information checkout Apple Support MacBook Repair Extension Program for Hard Drive Issues
Anyone with a MacBook sold between sold between May 2006 and December 2007 that has experience hard drive failure will be eligible for a free replacement under the warranty extension. Should you own one of these machines it should be noted that at this time Apple "recommends that you back up your data" just in-case. A drive replacement will not restore data should your system or drive fully crash!
Eligibility in the program extends your warranty to either three years from the date of purchase or August 15, 2010 (whichever is longer), so you've got about six months for your hard drive to crash. If it happens after the cutoff date you are likely to be SOL!
Identifying Affected MacBook Systems
Symptoms include a flashing question mark that appears on screen when the affected MacBook is turned on.Affected MacBook models
13-inch black and white MacBook models with the following processor speeds and hard drive capacities:
- Processor speed - 1.83GHz, 2GHz, or 2.16GHz
- Hard drive capacity - 60GB, 80GB, 100GB, 120GB, or 160GB
For additional information checkout Apple Support MacBook Repair Extension Program for Hard Drive Issues
Friday, October 10, 2008
MacBook Pro Hit By Faulty NVidia Chips
Apple confirmed yesterday that some of their MacBook Pros have been hit by faulty chips from NVidia.
Apple has said users facing issues with their MacBook Pro having distorted video or no video issues is likely due to faulty 8600M GT graphics chips. The specific models affected were all made between May 2007 and September 2008, and include all 15- and 17-inch models equipped with NVIDIA GeForce 8600M GT graphics processors.
Apple will repair any of these computers free of charge up to two years from the date of manufacture, or refund your repair cost if you've already had the problem fixed paid for a repair.
Symptoms:
Apple has said users facing issues with their MacBook Pro having distorted video or no video issues is likely due to faulty 8600M GT graphics chips. The specific models affected were all made between May 2007 and September 2008, and include all 15- and 17-inch models equipped with NVIDIA GeForce 8600M GT graphics processors.
Apple will repair any of these computers free of charge up to two years from the date of manufacture, or refund your repair cost if you've already had the problem fixed paid for a repair.
Symptoms:
In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected. If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within two years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.
What to look for:
- Distorted or scrambled video on the computer screen
- No video on the computer screen (or external display) even though the computer is on
Specific products affected:
- MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
- MacBook Pro (17-Inch, 2.4GHz)
- MacBook Pro (15-Inch, 2.4/2.2GHz)
- MacBook Pro (Early 2008)
- These computers were manufactured between approximately May 2007 and September 2008
Products Affected
ResolutionMacBook Pro, models with NVIDIA GeForce 8600M GT graphics processors
If your MacBook Pro is exhibiting any of the symptoms listed above, please take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your local Apple Contact Center. Before visiting the Genius Bar at the Apple Retail Store, please make a reservation.
Apple is issuing refunds to customers who may have paid for repairs related to this issue. Please contact Apple for details on the refund process.
Thursday, October 09, 2008
Rumor: Apple Shipping $800 MacBook
The we is a buzz about the possibility of a new $800 Macbook. The rumor is fueled by reports at the Inquisitr sitting a source that has already received the new pricing list.
The Inquisitr claims that their source, an Apple retailer, has already been given the new price lists for Apple's upcoming laptops and that there are 12 price points ranging from $800 to $3100. Current laptops are said to have only 8 retail price points: 3 Macbooks (starting at $1099), 3 Macbook Pros and 2 Macbook Airs.
Duncan Riley, the author of the post, said he exclusively got the dirt from "a source we would categorize as reliable, would have access to such information, and who has been accurate in the past."
The folks at MacRumors seem a bit skeptical. Arnold Kim writes, "While The Inquisitr has no prior track record with Apple rumors, the owner of the site and author of the report is a relatively established blogger. One potential cause for doubt is that their source claims that "retail outlets usually get the price lists 10 days before products hit the market" which is not typical. Historically, price lists have appeared as early as a few days ahead of launch. The longest lead time in recent memory was about four days prior to a Monday iMac launch."
Apple has been cutting prices on some of their products so it isn't out of the realm of possibility. If anything I'm leaning towards a lower end product, I doubt the specs would blow us out of the water. But I guess we'll just have to wait until Oct. 14th to see if the rumor is true or not.
The Inquisitr claims that their source, an Apple retailer, has already been given the new price lists for Apple's upcoming laptops and that there are 12 price points ranging from $800 to $3100. Current laptops are said to have only 8 retail price points: 3 Macbooks (starting at $1099), 3 Macbook Pros and 2 Macbook Airs.
Duncan Riley, the author of the post, said he exclusively got the dirt from "a source we would categorize as reliable, would have access to such information, and who has been accurate in the past."
The folks at MacRumors seem a bit skeptical. Arnold Kim writes, "While The Inquisitr has no prior track record with Apple rumors, the owner of the site and author of the report is a relatively established blogger. One potential cause for doubt is that their source claims that "retail outlets usually get the price lists 10 days before products hit the market" which is not typical. Historically, price lists have appeared as early as a few days ahead of launch. The longest lead time in recent memory was about four days prior to a Monday iMac launch."
Apple has been cutting prices on some of their products so it isn't out of the realm of possibility. If anything I'm leaning towards a lower end product, I doubt the specs would blow us out of the water. But I guess we'll just have to wait until Oct. 14th to see if the rumor is true or not.
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