Readers provide their own 'you can't make this stuff up' stories
David Ramel (Computerworld)
Readers really enjoyed our last compilation of "Crazy questions that stump the help desk," and many sent in stories of their own bizarre experiences with users for everyone to enjoy.
One reader recommended that we start a regular column of these things. Hmm....
So let's keep this train a-rollin'! Send your own wacky, unbelievable, twisted or just plain kooky stories to david_ramel@computerworld.com
But right now, sit back, relax and have a chuckle.
(Note: Where we didn't get permission to use full names, we have used initials.)
Yes, it was a real question
I work at an IT help desk, and I once got a call from a student at our university that baffled me to no end.
I answered the phone, "Computer services help desk, how may I help you?"
The student responded, "Yeah, I have a question. Do I have to be online to get to the Internet?"
-- M.H.
The wrong ruler
We work on a storage team and frequently allocate storage for projects. One work order requested storage space for a document imaging system that could scan documents and store them digitally.
After receiving the work order, I contacted the lead engineer to ask how large each digital doc would be on average, to which the engineer replied: "8-1/2 by 11!"
-- D.S.
You don't want a mouse with a broken leg, do you?
I had a user who called the help desk complaining that her mouse wasn't working properly. She couldn't really explain the problem and asked me to dial into her PC so she could show me.
I used NetMeeting to access her PC remotely and asked her to demonstrate the problem. She did so and I saw the mouse cursor move to almost be able to click on an icon and then stop.
I asked her what the problem was and she said she couldn't move the mouse any farther ... or it would fall off the mouse pad!
-- Jeff Wingate
You didn't say whose tech you supported
Once a "customer" called tech support and immediately showed his disgust and demanded to talk to engineering. Since I am the software support engineer, the call was forwarded to me, and I let the "customer" vent for several minutes, wondering what he might be talking about.
After he was done bashing the product, I asked him which piece of software he was using. He replied with the name of a competitor's product -- he apparently dialed the wrong support number.
Continued
Tuesday, March 27, 2007
The Google phone revealed
It's real, it's spectacular, but it's not what you think
Mike Elgan
You've heard that Google is working on a cell phone everyone is calling the Google Phone. And you've also heard that they're not working on one. Well, which is it?
The "evidence" is compelling in both cases:
* A pervasive rumor suggests that Google operates a secret lab staffed with 100 engineers and led by former Apple executive, Andy Rubin, the designer of the Sidekick mobile gadget who now works for Google.
* The U.K.'s Guardian reported late last year that Google held talks with Orange, the giant European carrier owned by France Telecom, on a "multibillion-dollar" deal involving a co-branded cell phone made by Taiwan's HTC.
* Recently, someone claimed in an online post to have taken part in a market research survey in which he was asked questions about a possible Google phone made by Samsung. The poster says the phone bill for this device would be subsidized by advertising.
* Google's top executive in Spain, Isabel Aguilera, told Noticias.com that "some of our engineers' time is dedicated to the development of a mobile phone," according to a translation on the Ars Technica Web site.
* Venture capitalist Simeon Simeonov of Polaris Venture Partners blogged recently that Google is working on a "BlackBerry-like device" code-named Switch, powered by an operating system and optimized Java that supports voice over IP.
* Nomura analyst Richard Windsor reportedly told clients last week that Google confirmed at CeBIT that it's working on a phone designed to "bringing Google to users who don't have a PC."
All that sounds pretty convincing. But other facts suggest that Google is not working on a handset:
continued
Mike Elgan
You've heard that Google is working on a cell phone everyone is calling the Google Phone. And you've also heard that they're not working on one. Well, which is it?
The "evidence" is compelling in both cases:
* A pervasive rumor suggests that Google operates a secret lab staffed with 100 engineers and led by former Apple executive, Andy Rubin, the designer of the Sidekick mobile gadget who now works for Google.
* The U.K.'s Guardian reported late last year that Google held talks with Orange, the giant European carrier owned by France Telecom, on a "multibillion-dollar" deal involving a co-branded cell phone made by Taiwan's HTC.
* Recently, someone claimed in an online post to have taken part in a market research survey in which he was asked questions about a possible Google phone made by Samsung. The poster says the phone bill for this device would be subsidized by advertising.
* Google's top executive in Spain, Isabel Aguilera, told Noticias.com that "some of our engineers' time is dedicated to the development of a mobile phone," according to a translation on the Ars Technica Web site.
* Venture capitalist Simeon Simeonov of Polaris Venture Partners blogged recently that Google is working on a "BlackBerry-like device" code-named Switch, powered by an operating system and optimized Java that supports voice over IP.
* Nomura analyst Richard Windsor reportedly told clients last week that Google confirmed at CeBIT that it's working on a phone designed to "bringing Google to users who don't have a PC."
All that sounds pretty convincing. But other facts suggest that Google is not working on a handset:
continued
Sunday, March 04, 2007
Connecticut Investigating Best Buy's Intrastore Web Site
By Evan Schuman, Ziff Davis Internet
Best Buy is getting into some hot water because of an intrastore version of its Web site.
The Connecticut Attorney General's Office has launched a probe into the chain's use of an internal version of its Web site that looks and acts virtually identical to the public Web version except that it sometimes offers higher prices, according to Connecticut Attorney General Richard Blumenthal.
Blumenthal, in a telephone interview with eWEEK.com on March 3, said his office began the probe after a column published by The Hartford Courant raised questions about the site.
Although the probe began on Feb. 9, Best Buy officials have yet to formally talk with the attorney general's investigators, instead opting to send "a written communication," Blumenthal said. That communication was less than explicit, he said. In an interview with the Courant, Blumenthal said, "Their responses seem to raise as many questions as they answer. Their answers are less than crystal clear."
What Best Buy is accused of doing is misleading consumers. The original reports had store associates disputing special offers announced on the Web site and making their case by calling up a copy of the Web site right there and then, in the store.
The initial question raised by the reports were whether this was simply a matter of having Web site prices for Web purchases—requiring the delay of shipments for the consumer and the lack of brick-and-mortar costs for the retailer—being different from in-store prices. But the initial defenses offered by Best Buy—both to local media and to the Connecticut Attorney General's Office—make no mention of this. If that were the case here, one would think it would be the first defense offered.
The Courant columnist, George Gombossy, told eWEEK.com that employees described to him their ability to access either the public Web site or the intrastore version, depending on what they wanted to do.
He published an account of his attempts to replicate the problems of one of his readers, in which he was indeed able to reproduce the apparent dual Web site bait-and-switch scheme, he said. He wrote that one "long-time employee" showed him both versions of the site.
"The salesman told me it was a site that only employees could access because it contained confidential information as well as item prices. Sometimes, as in the case of [a product that had been purchased by the reader who complained], the clerk said, the intranet site would not show the discount. In rare cases, the intranet site will show an even lower price than the Internet site."
Best Buy officials did not immediately return calls seeking comment, but they apparently did issue a statement to the Courant that said, in part: "Although we have an intra-store web site in place to support store operations—including products and pricing—we are reminding our employees how to access the external BestBuy.com web site to ensure customers are receiving the best possible product price."
That line prompted Gombossy to try to put that education process into context. "That last sentence seems to indicate that Best Buy, which is supposed to be staffed by tech-savvy employees, is putting the blame on memory lapses: that employees have somehow forgotten how to access BestBuy.com from the store. Having been to many Best Buy stores where some helpful employees showed me how they access the intranet and Internet, I can assure Best Buy officials that the re-education process will probably not be lengthy," he said. "After making sure the computer is turned on, employees should click twice on the Yahoo Internet icon and then type in BestBuy.com."
The initial reports of the incident suggested the possibility that Best Buy was simply displaying a local version of the Web site, so that consumers could peruse their Web content but be unable to surf over to a competitor's site or a price-comparison site or even to a publication such as Consumer Reports.
If that had been the case, then the pricing disconnects might have been nothing sinister, but merely a result of the fact that the external Web site is updated much more frequently than a static version in the stores.
But some of our own conversations with Best Buy employees March 3 cast doubt on that theory, with employees saying that they are only aware of the public version. (Gombossy's reporting also found many Best Buy employees who were unaware of two sites.)
Another scenario is that the dual-site effort might be regionally localized, as opposed to being a national corporate effort. But that also seems unlikely, as such a site would likely be sanctioned by corporate. Why would such a site be created and then only offered to isolated areas? Is this some sort of a pilot program? This is one story eWEEK.com will be watching closely.
Retail Center Editor Evan Schuman has tracked high-tech issues since 1987, has been opinionated long before that and doesn't plan to stop any time soon. He can be reached at Evan_Schuman@ziffdavis.com.
Best Buy is getting into some hot water because of an intrastore version of its Web site.
The Connecticut Attorney General's Office has launched a probe into the chain's use of an internal version of its Web site that looks and acts virtually identical to the public Web version except that it sometimes offers higher prices, according to Connecticut Attorney General Richard Blumenthal.
Blumenthal, in a telephone interview with eWEEK.com on March 3, said his office began the probe after a column published by The Hartford Courant raised questions about the site.
Although the probe began on Feb. 9, Best Buy officials have yet to formally talk with the attorney general's investigators, instead opting to send "a written communication," Blumenthal said. That communication was less than explicit, he said. In an interview with the Courant, Blumenthal said, "Their responses seem to raise as many questions as they answer. Their answers are less than crystal clear."
What Best Buy is accused of doing is misleading consumers. The original reports had store associates disputing special offers announced on the Web site and making their case by calling up a copy of the Web site right there and then, in the store.
The initial question raised by the reports were whether this was simply a matter of having Web site prices for Web purchases—requiring the delay of shipments for the consumer and the lack of brick-and-mortar costs for the retailer—being different from in-store prices. But the initial defenses offered by Best Buy—both to local media and to the Connecticut Attorney General's Office—make no mention of this. If that were the case here, one would think it would be the first defense offered.
The Courant columnist, George Gombossy, told eWEEK.com that employees described to him their ability to access either the public Web site or the intrastore version, depending on what they wanted to do.
He published an account of his attempts to replicate the problems of one of his readers, in which he was indeed able to reproduce the apparent dual Web site bait-and-switch scheme, he said. He wrote that one "long-time employee" showed him both versions of the site.
"The salesman told me it was a site that only employees could access because it contained confidential information as well as item prices. Sometimes, as in the case of [a product that had been purchased by the reader who complained], the clerk said, the intranet site would not show the discount. In rare cases, the intranet site will show an even lower price than the Internet site."
Best Buy officials did not immediately return calls seeking comment, but they apparently did issue a statement to the Courant that said, in part: "Although we have an intra-store web site in place to support store operations—including products and pricing—we are reminding our employees how to access the external BestBuy.com web site to ensure customers are receiving the best possible product price."
That line prompted Gombossy to try to put that education process into context. "That last sentence seems to indicate that Best Buy, which is supposed to be staffed by tech-savvy employees, is putting the blame on memory lapses: that employees have somehow forgotten how to access BestBuy.com from the store. Having been to many Best Buy stores where some helpful employees showed me how they access the intranet and Internet, I can assure Best Buy officials that the re-education process will probably not be lengthy," he said. "After making sure the computer is turned on, employees should click twice on the Yahoo Internet icon and then type in BestBuy.com."
The initial reports of the incident suggested the possibility that Best Buy was simply displaying a local version of the Web site, so that consumers could peruse their Web content but be unable to surf over to a competitor's site or a price-comparison site or even to a publication such as Consumer Reports.
If that had been the case, then the pricing disconnects might have been nothing sinister, but merely a result of the fact that the external Web site is updated much more frequently than a static version in the stores.
But some of our own conversations with Best Buy employees March 3 cast doubt on that theory, with employees saying that they are only aware of the public version. (Gombossy's reporting also found many Best Buy employees who were unaware of two sites.)
Another scenario is that the dual-site effort might be regionally localized, as opposed to being a national corporate effort. But that also seems unlikely, as such a site would likely be sanctioned by corporate. Why would such a site be created and then only offered to isolated areas? Is this some sort of a pilot program? This is one story eWEEK.com will be watching closely.
Retail Center Editor Evan Schuman has tracked high-tech issues since 1987, has been opinionated long before that and doesn't plan to stop any time soon. He can be reached at Evan_Schuman@ziffdavis.com.
Wednesday, February 28, 2007
RIAA Opposes New Fair Use Bill
New bill would let customers make limited numbers of copies of copyrighted works
By Grant Gross, IDG News Service
A new bill in the U.S. Congress aimed at protecting the fair use rights for consumers of copyright material would "legalize hacking," the Recording Industry Association of America said.
The Freedom and Innovation Revitalizing U.S. Entrepreneurship (FAIR USE) Act, introduced Tuesday by U.S. Representatives Rick Boucher, a Virginia Democrat, and John Doolittle, a California Republican, would allow customers to circumvent digital copy restrictions in six limited areas when copyright owners' business models are not threatened, Boucher said in a press release. So-called fair use doctrine allows customers of copyright works to make limited numbers of copies, particularly for reviews, news reporting, teaching and research.
The bill would allow exemptions to the anticircumvention restrictions in the Digital Millennium Copyright Act (DMCA), passed by Congress in 1998. The bill is revamped from similar bills introduced in the last two sessions of Congress, Boucher said.
"The fair use doctrine is threatened today as never before," Boucher said in a statement. "Historically, the nation's copyright laws have reflected a carefully calibrated balanced between the rights of copyright owners and the rights of the users of copyrighted material. The Digital Millennium Copyright Act dramatically tilted the copyright balance toward complete copyright protection at the expense of the public's right to fair use."
But the RIAA said the bill would effectively repeal the DMCA. The bill would "allow electronics companies to induce others to break the law for their own profit," it said in a statement. Advances such digital music sales, online games, on-demand movies and e-books can be traced to DMCA protects, the RIAA said.
"The difference between hacking done for non-infringing purposes and hacking done to steal is impossible to determine and enforce," the RIAA said in its statement.
The Boucher bill would limit the availability of statutory damages against individuals and firms who may be found to have engaged in contributory infringement, inducement of infringement, or other indirect infringement. The bill would allow libraries to circumvent digital locks or secure copies of works that have been damaged, lost or stolen.
The Consumer Electronics Association applauded the bill, saying it would give protections to consumers, educators, and libraries. Without fair use protections, consumers couldn't use devices such as VCRs and digital TV recorders, the trade group said.
By Grant Gross, IDG News Service
A new bill in the U.S. Congress aimed at protecting the fair use rights for consumers of copyright material would "legalize hacking," the Recording Industry Association of America said.
The Freedom and Innovation Revitalizing U.S. Entrepreneurship (FAIR USE) Act, introduced Tuesday by U.S. Representatives Rick Boucher, a Virginia Democrat, and John Doolittle, a California Republican, would allow customers to circumvent digital copy restrictions in six limited areas when copyright owners' business models are not threatened, Boucher said in a press release. So-called fair use doctrine allows customers of copyright works to make limited numbers of copies, particularly for reviews, news reporting, teaching and research.
The bill would allow exemptions to the anticircumvention restrictions in the Digital Millennium Copyright Act (DMCA), passed by Congress in 1998. The bill is revamped from similar bills introduced in the last two sessions of Congress, Boucher said.
"The fair use doctrine is threatened today as never before," Boucher said in a statement. "Historically, the nation's copyright laws have reflected a carefully calibrated balanced between the rights of copyright owners and the rights of the users of copyrighted material. The Digital Millennium Copyright Act dramatically tilted the copyright balance toward complete copyright protection at the expense of the public's right to fair use."
But the RIAA said the bill would effectively repeal the DMCA. The bill would "allow electronics companies to induce others to break the law for their own profit," it said in a statement. Advances such digital music sales, online games, on-demand movies and e-books can be traced to DMCA protects, the RIAA said.
"The difference between hacking done for non-infringing purposes and hacking done to steal is impossible to determine and enforce," the RIAA said in its statement.
The Boucher bill would limit the availability of statutory damages against individuals and firms who may be found to have engaged in contributory infringement, inducement of infringement, or other indirect infringement. The bill would allow libraries to circumvent digital locks or secure copies of works that have been damaged, lost or stolen.
The Consumer Electronics Association applauded the bill, saying it would give protections to consumers, educators, and libraries. Without fair use protections, consumers couldn't use devices such as VCRs and digital TV recorders, the trade group said.
Monday, February 26, 2007
BitTorrent, Joost Put Download Tech to Legal Use
By Reuters
SAN FRANCISCO—There was a time when the phrase "peer-to-peer" (P2P) was practically a curse word in the music industry.
But in the past month, two new services have emerged to utilize the technology for the legal, protected distribution of content—specifically video.
One of them is BitTorrent, which developed the technology that at one point was used for one-third of all P2P traffic on the Internet. The other is Joost—formerly known as the Venice Project—which was founded by the same developers who created the notorious Kazaa music-swapping community and later the Skype Internet telephone service.
Both BitTorrent and Joost rely on P2P technology to enhance the user experience. The more popular a file is on either network, the easier and faster it will be to download. Whereas the iTunes store shut down last Christmas because of overwhelming demand, services like BitTorrent and Joost are designed to improve as demand increases.
Despite their history with unauthorized digital content distribution, both services are setting themselves up to provide some of the better digital entertainment services available today. The question is: Will their technology credibility be sufficient to lure into a more legitimate environment the millions of downloaders who previously have used their technology to steal content?
BitTorrent
More than 135 million people have downloaded the BitTorrent technology worldwide. It basically lets people publish content to the Internet in a way that enables multiple users to quickly download large files by sharing the distribution load. While it has several legitimate uses—game publishers use it to distribute software updates—it also is used by such sites as Pirate Bay to allow illegal downloads of Hollywood movies.
The company hopes to convert these users into legitimate customers through the BitTorrent Entertainment Network, which launches Feb. 26. The new service has compiled the rights to more than 3,000 movies, 1,000 games and 1,000 music videos from 34 participating content providers.
The move makes BitTorrent a distributor—connecting content owners to the technology's users in an attempt to monetize their interest in digital entertainment. Like any authorized digital music service, the challenge is to entice consumers away from a free, pirated environment into a paid, legal one. The strategy aims to offer a better experience than the chaotic pirate sites.
"You never saw an ad that says, 'Use iTunes because it's legal,'" BitTorrent COO Ashwin Navin says. "What users care about is getting their favorite content in a digital format. Only a very small percentage of our users are pirating content because they are anti-establishment or want to fight the man."
Users can rent movies at $4 each, download-to-own TV shows and music videos for $2 and get user-generated content free. The company also plans to add a digital-rights-management-free music download service in the near future.
Joost
While BitTorrent works a rental download model, Joost is an ad-supported streaming video service currently in beta testing. Of the many sources providing video at this time, Warner Music Group (WMG), Nettwerk, MusicNation, Voy and now Viacom are all contributing music videos and other music-themed programming.
Joost takes streaming video to a new level, with TiVo-like user controls and a high-quality full-screen display that captured the attention of content partners. Like BitTorrent, it uses P2P technology to optimize the streaming process.
But what really sets Joost apart is its ability to add widgets, or plug-ins—small applications that run atop the streaming video screen, enabling a degree of interactivity.
For instance, a chat tool allows users viewing the same video to discuss it with one another in real time. Joost not only allows but encourages content providers to create their own plug-ins customized for their video.
MusicNation is one such provider. The company conducts an online battle-of-the-bands competition on its Web site and will be providing exclusive content to Joost. It plans to create a live voting plug-in as part of that process.
"It wasn't just about the display," MusicNation founder and chief marketing officer Lucas Mann says, "it was about building a dynamic experience."
SAN FRANCISCO—There was a time when the phrase "peer-to-peer" (P2P) was practically a curse word in the music industry.
But in the past month, two new services have emerged to utilize the technology for the legal, protected distribution of content—specifically video.
One of them is BitTorrent, which developed the technology that at one point was used for one-third of all P2P traffic on the Internet. The other is Joost—formerly known as the Venice Project—which was founded by the same developers who created the notorious Kazaa music-swapping community and later the Skype Internet telephone service.
Both BitTorrent and Joost rely on P2P technology to enhance the user experience. The more popular a file is on either network, the easier and faster it will be to download. Whereas the iTunes store shut down last Christmas because of overwhelming demand, services like BitTorrent and Joost are designed to improve as demand increases.
Despite their history with unauthorized digital content distribution, both services are setting themselves up to provide some of the better digital entertainment services available today. The question is: Will their technology credibility be sufficient to lure into a more legitimate environment the millions of downloaders who previously have used their technology to steal content?
BitTorrent
More than 135 million people have downloaded the BitTorrent technology worldwide. It basically lets people publish content to the Internet in a way that enables multiple users to quickly download large files by sharing the distribution load. While it has several legitimate uses—game publishers use it to distribute software updates—it also is used by such sites as Pirate Bay to allow illegal downloads of Hollywood movies.
The company hopes to convert these users into legitimate customers through the BitTorrent Entertainment Network, which launches Feb. 26. The new service has compiled the rights to more than 3,000 movies, 1,000 games and 1,000 music videos from 34 participating content providers.
The move makes BitTorrent a distributor—connecting content owners to the technology's users in an attempt to monetize their interest in digital entertainment. Like any authorized digital music service, the challenge is to entice consumers away from a free, pirated environment into a paid, legal one. The strategy aims to offer a better experience than the chaotic pirate sites.
"You never saw an ad that says, 'Use iTunes because it's legal,'" BitTorrent COO Ashwin Navin says. "What users care about is getting their favorite content in a digital format. Only a very small percentage of our users are pirating content because they are anti-establishment or want to fight the man."
Users can rent movies at $4 each, download-to-own TV shows and music videos for $2 and get user-generated content free. The company also plans to add a digital-rights-management-free music download service in the near future.
Joost
While BitTorrent works a rental download model, Joost is an ad-supported streaming video service currently in beta testing. Of the many sources providing video at this time, Warner Music Group (WMG), Nettwerk, MusicNation, Voy and now Viacom are all contributing music videos and other music-themed programming.
Joost takes streaming video to a new level, with TiVo-like user controls and a high-quality full-screen display that captured the attention of content partners. Like BitTorrent, it uses P2P technology to optimize the streaming process.
But what really sets Joost apart is its ability to add widgets, or plug-ins—small applications that run atop the streaming video screen, enabling a degree of interactivity.
For instance, a chat tool allows users viewing the same video to discuss it with one another in real time. Joost not only allows but encourages content providers to create their own plug-ins customized for their video.
MusicNation is one such provider. The company conducts an online battle-of-the-bands competition on its Web site and will be providing exclusive content to Joost. It plans to create a live voting plug-in as part of that process.
"It wasn't just about the display," MusicNation founder and chief marketing officer Lucas Mann says, "it was about building a dynamic experience."
Thursday, February 22, 2007
Microsoft releases list of verified Vista applications
But some notable apps are conspicuously missing
Eric Lai (Computerworld)
Microsoft Corp. on Wednesday released a list of 800 applications it has officially verified so far to run bug-free on Windows Vista.
The list is notable for both its brevity and the absence of many applications popular on Windows XP, although Microsoft and analysts said that the majority of XP software can run, albeit with hiccups, on Vista.
Popular Windows software that is conspicuously missing from Microsoft's list includes Adobe Systems Inc.'s entire line of graphics and multimedia software, Symantec Corp.'s security products, as well as the Mozilla Foundation's open-source Firefox Web browser, Skype Ltd.'s free voice-over-IP software and the OpenOffice.org alternative to Microsoft Office.
Software that has been tested as part of Microsoft's Vista certification program to run on all 32- and 64-bit versions of Vista include CorelDraw and WordPerfect from Corel Corp., PowerDVD from Cyberlink, Nero 7 Premium, Trend Micro AntiVirus and PC-Cillin, AutoCad 2008, QuickBooks 2007 from Intuit Inc., Microsoft Office 2007 and many other Microsoft applications.
In addition, Google Inc.'s Desktop Search and its Toolbar for Internet Explorer have earned Microsoft's approval.
Windows' extensive software ecosystem has long been one of the operating system's chief attractions. But Vista's long beta program last year allowed users to start compiling their own lists of applications that they claimed were broken or problematic on Vista.
Many of those were graphics-intensive games, which was the result of a new rendering engine, DirectX 10, introduced for Vista. But there are also a number of business and utility applications that have not been updated to ensure Vista compatibility. For instance, the latest version of Skype doesn't work on Vista. Firefox does work, though Mozilla has documented known issues
Next
Eric Lai (Computerworld)
Microsoft Corp. on Wednesday released a list of 800 applications it has officially verified so far to run bug-free on Windows Vista.
The list is notable for both its brevity and the absence of many applications popular on Windows XP, although Microsoft and analysts said that the majority of XP software can run, albeit with hiccups, on Vista.
Popular Windows software that is conspicuously missing from Microsoft's list includes Adobe Systems Inc.'s entire line of graphics and multimedia software, Symantec Corp.'s security products, as well as the Mozilla Foundation's open-source Firefox Web browser, Skype Ltd.'s free voice-over-IP software and the OpenOffice.org alternative to Microsoft Office.
Software that has been tested as part of Microsoft's Vista certification program to run on all 32- and 64-bit versions of Vista include CorelDraw and WordPerfect from Corel Corp., PowerDVD from Cyberlink, Nero 7 Premium, Trend Micro AntiVirus and PC-Cillin, AutoCad 2008, QuickBooks 2007 from Intuit Inc., Microsoft Office 2007 and many other Microsoft applications.
In addition, Google Inc.'s Desktop Search and its Toolbar for Internet Explorer have earned Microsoft's approval.
Windows' extensive software ecosystem has long been one of the operating system's chief attractions. But Vista's long beta program last year allowed users to start compiling their own lists of applications that they claimed were broken or problematic on Vista.
Many of those were graphics-intensive games, which was the result of a new rendering engine, DirectX 10, introduced for Vista. But there are also a number of business and utility applications that have not been updated to ensure Vista compatibility. For instance, the latest version of Skype doesn't work on Vista. Firefox does work, though Mozilla has documented known issues
Next
Wednesday, February 14, 2007
A More Personalized Internet?
Yahoo Pipes lets people make highly customized feeds that combine information from multiple sources and weed out the junk.
By Kate Greene
Last week, Yahoo announced the release of an early version of a tool designed to help users personalize the Internet. The tool, called Pipes, lets people combine all sorts of oft-updated Internet information, known as feeds. Pipes could, for instance, enable a feed that includes New York Times articles featuring the phrase "plasma TV," Flickr-posted pictures taken in a specific neighborhood, and traffic updates along a commute. So, instead of drowning in headlines from standard feed aggregators, the user gets information that is winnowed down and personal.
There are some early examples of Pipes on Yahoo's site. One allows a person to search for an apartment near "something," such as a park, library, or school. Another Pipe extracts keywords, such as "snow," from the New York Times news feed and displays Flickr photos that have a matching tag.
The basic idea behind Pipes, says Yahoo, is to give software developers and motivated nondevelopers a simple programming tool to mix and match collections of data on the Web, says Pasha Sadri, principal software engineer at Yahoo and developer of Pipes. "The goal of Pipes," he says, "is to significantly lower the barrier to writing simple applications by eliminating the need to write code and by hosting the application for you."
In fact, no knowledge of a programming language such as C++ or Java is needed to build a Pipe. When you begin to build a new Pipe, you select a set of programming instructions that are premade and packaged as an icon, called a module. A Pipe is made by dragging and dropping these modules, stringing them together, and adding a few extra instructions. A similar approach is employed to program Lego Mindstorm robots. "This simplifies the process and means that more people will be able to write programs for very specific tasks," says Sadri.
The tool consists of two major components: an interface, called an editor, where a Pipe is put together; and an execution engine that runs the Pipe instructions. Once a project is saved in the editor, the instructions are saved as a special kind of document on the engine. To run the Pipe, the engine reads the document and then accesses anywhere from dozens to hundreds of Web services--from feeds supplied by Craigslist to geography data on Yahoo Maps. To optimize the response time, says Sadri, the engine parallelizes as much of the execution as possible, breaking up the instructions into chunks that run simultaneously.
Almost immediately after its release, Pipes garnered a lot of attention from bloggers, software developers, and experts on Web-based applications. Perhaps the most glowing endorsement it received was from Tim O'Reilly, founder of O'Reilly Media, a computer-book, magazine, and online publisher. On his blog O'Reilly wrote that the tool is a "milestone in the history of the Internet." He added that while it's still a bit "rough around the edges," Pipes has "enormous potential to turn the Web into a programmable environment for everyone."
Next »
By Kate Greene
Last week, Yahoo announced the release of an early version of a tool designed to help users personalize the Internet. The tool, called Pipes, lets people combine all sorts of oft-updated Internet information, known as feeds. Pipes could, for instance, enable a feed that includes New York Times articles featuring the phrase "plasma TV," Flickr-posted pictures taken in a specific neighborhood, and traffic updates along a commute. So, instead of drowning in headlines from standard feed aggregators, the user gets information that is winnowed down and personal.
There are some early examples of Pipes on Yahoo's site. One allows a person to search for an apartment near "something," such as a park, library, or school. Another Pipe extracts keywords, such as "snow," from the New York Times news feed and displays Flickr photos that have a matching tag.
The basic idea behind Pipes, says Yahoo, is to give software developers and motivated nondevelopers a simple programming tool to mix and match collections of data on the Web, says Pasha Sadri, principal software engineer at Yahoo and developer of Pipes. "The goal of Pipes," he says, "is to significantly lower the barrier to writing simple applications by eliminating the need to write code and by hosting the application for you."
In fact, no knowledge of a programming language such as C++ or Java is needed to build a Pipe. When you begin to build a new Pipe, you select a set of programming instructions that are premade and packaged as an icon, called a module. A Pipe is made by dragging and dropping these modules, stringing them together, and adding a few extra instructions. A similar approach is employed to program Lego Mindstorm robots. "This simplifies the process and means that more people will be able to write programs for very specific tasks," says Sadri.
The tool consists of two major components: an interface, called an editor, where a Pipe is put together; and an execution engine that runs the Pipe instructions. Once a project is saved in the editor, the instructions are saved as a special kind of document on the engine. To run the Pipe, the engine reads the document and then accesses anywhere from dozens to hundreds of Web services--from feeds supplied by Craigslist to geography data on Yahoo Maps. To optimize the response time, says Sadri, the engine parallelizes as much of the execution as possible, breaking up the instructions into chunks that run simultaneously.
Almost immediately after its release, Pipes garnered a lot of attention from bloggers, software developers, and experts on Web-based applications. Perhaps the most glowing endorsement it received was from Tim O'Reilly, founder of O'Reilly Media, a computer-book, magazine, and online publisher. On his blog O'Reilly wrote that the tool is a "milestone in the history of the Internet." He added that while it's still a bit "rough around the edges," Pipes has "enormous potential to turn the Web into a programmable environment for everyone."
Next »
Thursday, February 08, 2007
Mozilla updates Firefox 3.0 preview
It's looking to get the browser into users' hands by year's end
Gregg Keizer Computerworld.com
Mozilla Corp. yesterday released the second alpha version of what will become its Firefox 3.0 Web browser. The release is the latest milestone in a plan to put the open-source browser in users' hands during the second half of the year.
Dubbed "Gran Paradiso," the preview is still geared toward "Web application developers and our testing community," according to release notes on the Mozilla site. The company warned general users to steer clear and stick with the 2.0.x and 1.5.x production versions.
Among the changes to the second alpha are enhancements in the way Web pages render incrementally -- while images load or dynamic changes are made to a page, for example. Other changes include improvements in the browser's interaction with Mac OS X widgets and the addition of full support for ACID2 test compliance.
Firefox 3.0, which is based on the new Gecko 1.9 layout engine, will be the first Mozilla browser to drop support for Windows 95, 98 and Millennium, as well as for Mac OS X 10.2 and earlier.
Alpha 2 can be downloaded in Windows, Mac OS X and Linux versions from the Mozilla Web site.
Gregg Keizer Computerworld.com
Mozilla Corp. yesterday released the second alpha version of what will become its Firefox 3.0 Web browser. The release is the latest milestone in a plan to put the open-source browser in users' hands during the second half of the year.
Dubbed "Gran Paradiso," the preview is still geared toward "Web application developers and our testing community," according to release notes on the Mozilla site. The company warned general users to steer clear and stick with the 2.0.x and 1.5.x production versions.
Among the changes to the second alpha are enhancements in the way Web pages render incrementally -- while images load or dynamic changes are made to a page, for example. Other changes include improvements in the browser's interaction with Mac OS X widgets and the addition of full support for ACID2 test compliance.
Firefox 3.0, which is based on the new Gecko 1.9 layout engine, will be the first Mozilla browser to drop support for Windows 95, 98 and Millennium, as well as for Mac OS X 10.2 and earlier.
Alpha 2 can be downloaded in Windows, Mac OS X and Linux versions from the Mozilla Web site.
Sunday, February 04, 2007
Windows Vista: The 'Huh?' starts now
Microsoft is confusing everyone with its new OS; here's what you need to know
Mike Elgan
Microsoft is losing consumer operating system market share to Apple for many reasons, but most of those reasons can be oversimplified thus: Mac OS is simple, and Windows is complicated.
That's why it may be such a costly error for Microsoft to make the Vista upgrade such a confusing mess.
Until today, even experts couldn't tell you off the top of their heads the differences between each of the many Vista versions -- or even how many versions there are -- or what the basic requirements are for the Upgrade versions. Ordinary consumers are baffled to the point of paralysis.
I'm going to clear all this up in a minute. First, however, let's recall the fiasco that is the Windows Vista launch.
The Upgrade version mess
News organizations have been writing about Vista for years. In the past few months, the media addressed Upgrade versions (less expensive versions of the operating system available to users who already have a recent version of Windows), and the process Microsoft would impose for proving that you own a legitimate copy of Windows XP or 2000.
At first, some news outlets reported that Upgrade versions of Vista would require the user to enter an XP key -- the long combination of letters and numbers you need to install XP in the first place. Then, we were told you didn't need the key, but instead would be required to insert an XP disk during the Vista install. Earlier this week, some sites reported that the requirement was that XP had to be installed on your PC, and that a clean install -- installing Vista only on a reformatted disk -- would be impossible.
Don't feel bad if you still don't know which of the Upgrade proof policies above is the real one -- few outside Microsoft do. (In fact, none of them is correct.)
Microsoft created this confusion by failing to tell anyone what the proof requirement would be for using an Upgrade version of Vista.
Meanwhile, the Upgrade versions are poison:
* Windows power users know that if you want Windows to work well over the long haul, it helps to reformat and perform a clean install once in a while. The Upgrade version requires you to install both XP/2000 and Vista every time, doubling the already massive amount of time it takes to do a reformat/reinstall.
* The Upgrade versions require you to keep track of your original Windows XP/2000 disks. Most people have these in the form of "recovery CDs" from the PC vendor, which can include multiple disks full of junk applications.
Continued...
Mike Elgan
I've said it before, and I'll say it again: Don't buy Vista yet. But if you really must, consider only two of the 10 versions: Nontechnical consumers should buy the full version of Windows Vista Home Premium, and power users should buy the full version of Windows Vista Ultimate.
Microsoft is losing consumer operating system market share to Apple for many reasons, but most of those reasons can be oversimplified thus: Mac OS is simple, and Windows is complicated.
That's why it may be such a costly error for Microsoft to make the Vista upgrade such a confusing mess.
Until today, even experts couldn't tell you off the top of their heads the differences between each of the many Vista versions -- or even how many versions there are -- or what the basic requirements are for the Upgrade versions. Ordinary consumers are baffled to the point of paralysis.
I'm going to clear all this up in a minute. First, however, let's recall the fiasco that is the Windows Vista launch.
The Upgrade version mess
News organizations have been writing about Vista for years. In the past few months, the media addressed Upgrade versions (less expensive versions of the operating system available to users who already have a recent version of Windows), and the process Microsoft would impose for proving that you own a legitimate copy of Windows XP or 2000.
At first, some news outlets reported that Upgrade versions of Vista would require the user to enter an XP key -- the long combination of letters and numbers you need to install XP in the first place. Then, we were told you didn't need the key, but instead would be required to insert an XP disk during the Vista install. Earlier this week, some sites reported that the requirement was that XP had to be installed on your PC, and that a clean install -- installing Vista only on a reformatted disk -- would be impossible.
Don't feel bad if you still don't know which of the Upgrade proof policies above is the real one -- few outside Microsoft do. (In fact, none of them is correct.)
Microsoft created this confusion by failing to tell anyone what the proof requirement would be for using an Upgrade version of Vista.
Meanwhile, the Upgrade versions are poison:
* Windows power users know that if you want Windows to work well over the long haul, it helps to reformat and perform a clean install once in a while. The Upgrade version requires you to install both XP/2000 and Vista every time, doubling the already massive amount of time it takes to do a reformat/reinstall.
* The Upgrade versions require you to keep track of your original Windows XP/2000 disks. Most people have these in the form of "recovery CDs" from the PC vendor, which can include multiple disks full of junk applications.
Continued...
Tuesday, January 30, 2007
Revealed: how eBay sellers fix auctions
Recorded excerpts of meetings with Paraskevaides:
Clip 1
Clip 2
CUSTOMERS of the internet auction site eBay are being defrauded by unscrupulous dealers who secretly bid up the price of items on sale to boost profits. An investigation by The Sunday Times has indicated that the practice of artificially driving up prices — known as shill bidding — is widespread across the site.
Last week one of the UK’s biggest eBay sellers admitted in a taped conversation with an undercover reporter that he was prepared to use business associates to bid on his goods for him.
Our inquiries found evidence that a number of businesses — ranging from overseas property agencies to car dealerships — have placed bids on their own items using fake identities.
The cases raise questions about whether eBay, the world’s biggest auction site, is doing enough to protect consumers.
Shill bidding is against eBay rules and is illegal under the 2006 Fraud Act. However, the resulting higher prices on the site boost the value of eBay’s share of the sales.
Last November eBay changed its rules to conceal bidders’ identity — making it even more difficult for customers to see whether sellers are bidding on their own lots. Since its launch seven years ago, eBay’s UK website has attracted more than 15m customers. It sells more than 10m items at any given time.
One of the beneficiaries of the boom is Eftis Paraskevaides, a former gynaecologist, from Cambridgeshire. He has become a “Titanium PowerSeller” — one of eBay’s handful of top earners — selling more than £1.4m worth of antiquities a year on the site.
In a conversation with an undercover reporter last week, Paraskevaides claimed shill bidding was commonplace on eBay.
When the reporter asked whether he arranged for associates to bid on his own items, he replied: “Well, if I put something really expensive (up for sale) and I was concerned that it was going for nothing, I would phone a friend of mine, even a client of mine who buys from me, and say: For Christ’s sake, I sell you 100 quids’ worth of items a week . . . just put two grand on it, will you?” The reporter was posing as a seller of valuable antiquities. He inquired whether Paraskevaides could sell them on eBay and guarantee a minimum price.
He replied: “Leave it to me (laughs). Don’t call it shill bidding. Then I won’t be accused of shill bidding. Yes. I mean — I’ve got people.
“I’ve got some of my big clients who buy big items off me, I look after them. So I can get on the phone to America and say: Mr XXXX . . . you’re a multi- millionaire. You buy a hundred grand’s worth off me a year. Do me a favour would you. Just put — yeah. Exactly.”
He claimed eBay would never follow up a complaint against him for shill bidding because he generated about £15,000 a month in commission for the company. “Are they going to ban somebody who’s making them the best part of 15 grand a month? No,” he said.
After being told that he had been talking to an undercover reporter, Paraskevaides denied that he had ever shill bidded on eBay and claimed he was talking about clients who sometimes bid on expensive items if they wished to protect the price.
However The Sunday Times discovered businesses that have been bidding on their own items. One leading dealer from London admitted last week that that he had shill bidded in the past.
A spokesman for eBay said he expected that the company would now launch an investigation into Paraskevaides. Anyone caught shill bidding risks a permanent ban.
The spokesman added: “The change to the way bidder IDs are shown has already resulted in a safer environment for users."
Clip 1
Clip 2
CUSTOMERS of the internet auction site eBay are being defrauded by unscrupulous dealers who secretly bid up the price of items on sale to boost profits. An investigation by The Sunday Times has indicated that the practice of artificially driving up prices — known as shill bidding — is widespread across the site.
Last week one of the UK’s biggest eBay sellers admitted in a taped conversation with an undercover reporter that he was prepared to use business associates to bid on his goods for him.
Our inquiries found evidence that a number of businesses — ranging from overseas property agencies to car dealerships — have placed bids on their own items using fake identities.
The cases raise questions about whether eBay, the world’s biggest auction site, is doing enough to protect consumers.
Shill bidding is against eBay rules and is illegal under the 2006 Fraud Act. However, the resulting higher prices on the site boost the value of eBay’s share of the sales.
Last November eBay changed its rules to conceal bidders’ identity — making it even more difficult for customers to see whether sellers are bidding on their own lots. Since its launch seven years ago, eBay’s UK website has attracted more than 15m customers. It sells more than 10m items at any given time.
One of the beneficiaries of the boom is Eftis Paraskevaides, a former gynaecologist, from Cambridgeshire. He has become a “Titanium PowerSeller” — one of eBay’s handful of top earners — selling more than £1.4m worth of antiquities a year on the site.
In a conversation with an undercover reporter last week, Paraskevaides claimed shill bidding was commonplace on eBay.
When the reporter asked whether he arranged for associates to bid on his own items, he replied: “Well, if I put something really expensive (up for sale) and I was concerned that it was going for nothing, I would phone a friend of mine, even a client of mine who buys from me, and say: For Christ’s sake, I sell you 100 quids’ worth of items a week . . . just put two grand on it, will you?” The reporter was posing as a seller of valuable antiquities. He inquired whether Paraskevaides could sell them on eBay and guarantee a minimum price.
He replied: “Leave it to me (laughs). Don’t call it shill bidding. Then I won’t be accused of shill bidding. Yes. I mean — I’ve got people.
“I’ve got some of my big clients who buy big items off me, I look after them. So I can get on the phone to America and say: Mr XXXX . . . you’re a multi- millionaire. You buy a hundred grand’s worth off me a year. Do me a favour would you. Just put — yeah. Exactly.”
He claimed eBay would never follow up a complaint against him for shill bidding because he generated about £15,000 a month in commission for the company. “Are they going to ban somebody who’s making them the best part of 15 grand a month? No,” he said.
After being told that he had been talking to an undercover reporter, Paraskevaides denied that he had ever shill bidded on eBay and claimed he was talking about clients who sometimes bid on expensive items if they wished to protect the price.
However The Sunday Times discovered businesses that have been bidding on their own items. One leading dealer from London admitted last week that that he had shill bidded in the past.
A spokesman for eBay said he expected that the company would now launch an investigation into Paraskevaides. Anyone caught shill bidding risks a permanent ban.
The spokesman added: “The change to the way bidder IDs are shown has already resulted in a safer environment for users."
YouTube to Share Some Ad Revenue with Users
NEW YORK—YouTube co-founder Chad Hurley said the leading online video service is mulling a plan to share advertising revenue with users who contribute to the site, according to a user clip and media reports from Davos, Switzerland.
"In terms of paying users revenue against the content that they are uploading, we definitely are going to be moving in that direction," Hurley said in video recorded in Davos, by a YouTube user and posted on the site.
"We feel we are at a scale now that we will be able to do that and still have a true community around video."
Hurley, who spoke during a session at the World Economic Forum gave no details on how much YouTube, the leading online video sharing site that was bought by Internet search leader Google Inc. last year, might pay users.
The annual meeting of the World Economic Forum takes place January 24-28 in the Alpine ski resort of Davos and is attended by top politicians, monetary policymakers and senior business executives
Sunday, January 28, 2007
Why pirated Vista has Microsoft champing at the BitTorrent
On the eve of launch, P2P networks unnerve the software giant
Eric Lai computerworld.comAs Microsoft Corp. gets ready to launch Windows Vista and Office 2007 to consumers, it claims a formidable new foe it lacked at its last major consumer software launch five years ago: the popular filesharing network known as BitTorrent.
This third-generation peer-to-peer (P2P) service, already used by tens of millions of Internet users to swap digital music and movies for free, is becoming a popular mechanism for those looking to obtain pirated software.
"Any software that is commercially available is available on BitTorrent," according to Mark Ishikawa, CEO of BayTSP Inc., a Los Gatos, Calif., antipiracy consulting firm.
Piracy and prerelease
Or in the case of Vista and Office 2007, before they were commercially available. Both products were released to corporations almost two months ago, but won’t be officially launched to consumers until Jan. 29.
But as early as mid-November, "cracked" copies of both products were available via BitTorrent. As of mid-January, more than 100 individual copies of Office 2007 and more than 350 individual copies of Windows Vista were available on the service, according to BigChampagne LLC, a Los Angeles-based online media-tracking firm.
The pirates that cracked early copies of Vista all sidestepped Microsoft’s latest antipiracy technology, the Software Protection Platform. SPP is supposed to shut down any copy of Vista not registered to Microsoft over the Internet with a legitimate, paid-up license key within the first 30 days.
Microsoft has quietly admitted that it has already found three different workarounds to SPP. It says it can defeat one, dubbed the Frankenbuild because of its cobbling together of code from beta and final versions of Vista. It hasn’t yet announced success against several other cracks, including one seemingly inspired by Y2k, which allows Vista to run unactivated until the year 2099 rather than for just 30 days.
"Pirates have unlimited time and resources," BayTSP’s Ishikawa says. "You can’t build an encryption that can’t be broken."
Sunday, January 21, 2007
iPhone: The mediocre phone that will change the world
A bad phone -- but just what is it, anyway?
David Haskin computerworld.com
More than a week after Steve Jobs' blockbuster iPhone announcement, longtime industry observers and analysts are still furiously debating iPhone's impact.
And the first issue the analysts are wrestling with is: Just what the heck is an iPhone, anyway? Before commenting on its potential success, four analysts I spoke with first struggled to define exactly what an iPhone is.
"If you take the telephone out of the equation, the effect of iPhone will be profound," noted David Chamberlain, principal analyst for wireless issues at market research firm In-Stat. That is to say, Chamberlain said, the iPhone isn't much of a phone but it is an awesome ... something else.
In an industry accustomed to slotting products into narrow categories and measuring success within those categories, the unclassifiable (so far) nature of the iPhone has created a Jobsian, Alice in Wonderland-like atmosphere where t's are being dotted and i's are being crossed.
Herewith, with the help of some highly regarded industry analysts, we'll try to throw a lasso around this galloping pony and understand just what the iPhone is and what its prospects are.
What is the iPhone, anyway?
Trying to figure out what the iPhone is can be a matter of addition by subtraction. One thing the analysts agree about is that it won't be much of a cell phone, let alone a smart phone.
"It does seem under-horsepowered as a phone," said Neil Strother, research director for wireless devices at NPD. "It doesn't have [3G], which I don't get. How can they expect people to spend that much money [$500 for the 4GB version] and it doesn't even have 3G?"
Among the reasons the iPhone isn't a smart phone like the Motorola Q or the Treo line is that it doesn't support corporate e-mail or viewing attachments in Word or other formats commonly used in the enterprise. Nor can it use third-party applications like smart phones, many plain-old, not-so-smart phones and even old-fashioned PDAs. Nor is it a plain iPod since media players don't have even mediocre voice capabilities.
"It's been billed as less a smart phone than a super-smart iPod with phone functionality," noted Miro Kazakoff, a senior associate for wireless technology at market research firm Compete Inc. "It comes from a place of being more of an entertainment device with phone functionality added on."
Added Ken Dulaney at Gartner, "It's either a weak phone or a hot device in the network media category."
Another thing that the iPhone isn't is just another mobile device. "The interface is absolutely breathtaking," In-Stat's Chamberlain said.
Got it. The iPhone is a lousy phone but a breathtaking media device that acts like a phone but isn't.
What does it compete against?
Continued...
1 | 2 | 3 | NEXT
David Haskin computerworld.com
More than a week after Steve Jobs' blockbuster iPhone announcement, longtime industry observers and analysts are still furiously debating iPhone's impact.
And the first issue the analysts are wrestling with is: Just what the heck is an iPhone, anyway? Before commenting on its potential success, four analysts I spoke with first struggled to define exactly what an iPhone is.
"If you take the telephone out of the equation, the effect of iPhone will be profound," noted David Chamberlain, principal analyst for wireless issues at market research firm In-Stat. That is to say, Chamberlain said, the iPhone isn't much of a phone but it is an awesome ... something else.
In an industry accustomed to slotting products into narrow categories and measuring success within those categories, the unclassifiable (so far) nature of the iPhone has created a Jobsian, Alice in Wonderland-like atmosphere where t's are being dotted and i's are being crossed.
Herewith, with the help of some highly regarded industry analysts, we'll try to throw a lasso around this galloping pony and understand just what the iPhone is and what its prospects are.
What is the iPhone, anyway?
Trying to figure out what the iPhone is can be a matter of addition by subtraction. One thing the analysts agree about is that it won't be much of a cell phone, let alone a smart phone.
"It does seem under-horsepowered as a phone," said Neil Strother, research director for wireless devices at NPD. "It doesn't have [3G], which I don't get. How can they expect people to spend that much money [$500 for the 4GB version] and it doesn't even have 3G?"
Among the reasons the iPhone isn't a smart phone like the Motorola Q or the Treo line is that it doesn't support corporate e-mail or viewing attachments in Word or other formats commonly used in the enterprise. Nor can it use third-party applications like smart phones, many plain-old, not-so-smart phones and even old-fashioned PDAs. Nor is it a plain iPod since media players don't have even mediocre voice capabilities.
"It's been billed as less a smart phone than a super-smart iPod with phone functionality," noted Miro Kazakoff, a senior associate for wireless technology at market research firm Compete Inc. "It comes from a place of being more of an entertainment device with phone functionality added on."
Added Ken Dulaney at Gartner, "It's either a weak phone or a hot device in the network media category."
Another thing that the iPhone isn't is just another mobile device. "The interface is absolutely breathtaking," In-Stat's Chamberlain said.
Got it. The iPhone is a lousy phone but a breathtaking media device that acts like a phone but isn't.
What does it compete against?
Continued...
1 | 2 | 3 | NEXT
Friday, January 19, 2007
SeaMonkey Group Updates Browser Suite
SeaMonkey 1.1 is the follow-on to the now-defunct Mozilla Suite, a collection of Internet applications that included browser, e-mail client, newsgroup reader, and HTML editor.
By Gregg Keizer
InformationWeek
The open-source group determined to keep alive the last Internet suite updated its SeaMonkey bundle Thursday with both security fixes and new code that brought its applications up to par with Mozilla's Firefox 2 and Thunderbird 2.
SeaMonkey 1.1, which was released in versions for Windows, Mac OS X, and Linux, is the follow-on to the now-defunct Mozilla Suite, a collection of Internet applications that included browser, e-mail client, newsgroup reader, and HTML editor. When Mozilla spiked its suite, a group of volunteer developers launched the SeaMonkey project. Mozilla still provides some support, including hosting the project's Web site.
The bundle's browser is based on Firefox 2.0, the newest edition of Mozilla's application, while the e-mailer takes its technology from Thunderbird 2.0. Other enhancements to v. 1.1 include a new version of the ChatZilla chat client, e-mail message tagging, and browser spell-check.
SeaMonkey 1.1 can be downloaded from the project's Web site.
By Gregg Keizer
InformationWeek
The open-source group determined to keep alive the last Internet suite updated its SeaMonkey bundle Thursday with both security fixes and new code that brought its applications up to par with Mozilla's Firefox 2 and Thunderbird 2.
SeaMonkey 1.1, which was released in versions for Windows, Mac OS X, and Linux, is the follow-on to the now-defunct Mozilla Suite, a collection of Internet applications that included browser, e-mail client, newsgroup reader, and HTML editor. When Mozilla spiked its suite, a group of volunteer developers launched the SeaMonkey project. Mozilla still provides some support, including hosting the project's Web site.
The bundle's browser is based on Firefox 2.0, the newest edition of Mozilla's application, while the e-mailer takes its technology from Thunderbird 2.0. Other enhancements to v. 1.1 include a new version of the ChatZilla chat client, e-mail message tagging, and browser spell-check.
SeaMonkey 1.1 can be downloaded from the project's Web site.
Thursday, January 11, 2007
CES 2007: Consumer Convergence
This year's Consumer Electronics Show in Las Vegas is an enormous spectacle of personal computing products showcasing lighter, thinner and more efficient form factors for laptops, desktops and mobile devices, with Windows Vista a major benefactor of a more converged mobile environment.
View the entire Eweek.com slideshow
View the entire Eweek.com slideshow
Wednesday, January 10, 2007
Buying a Computer for Vista ... and Beyond
With careful planning, you can buy PCs that will both support Windows Vista and last well beyond today's standard life span
Bill O'Brien Computerworld.com
Once upon a time, you could buy a computer that, despite being technically obsolete the minute you got it home, could still be useful for years and years to come. Lately, however, technology has been gaining speed on good judgment. Do the words "accelerated amortization" sound familiar?
Whether you're an individual buying your own PC or an IT manager outfitting business users, it pays to plan your purchases so that your systems, whether desktop or laptop, last longer than the norm. Selecting computer hardware that will stretch two years out is easy. Making decisions that will support a three-year hardware life span takes a little more thought. But with some real fine-tuning and a well-honed knowledge of how the system will be used, you can move the marker out to four years or -- if you're both wise and exceedingly lucky -- possibly even five years.
We're here to help you sort through the bewildering array of choices when purchasing new hardware. Our basic strategy, with a few exceptions, will be to opt for components that are just under the current state of the art. We're not thinking about resale; we're thinking about getting our money's worth and maximizing the system's life span.
The Vista Factor
When you stare into your crystal ball trying to divine what hardware to buy this year, you're likely to see something odd. That 800-pound gorilla staring back from inside the globe is nothing less than Microsoft's new Windows Vista operating system, and it can't help but affect your decision.
If most accounts are to be believed, Vista is a frightening monster that will place more demands on your hardware than any other operating system you've ever encountered. Some analysts have claimed that you'll be shelling out around $3,000 for equipment to meet the formidable burden Vista will impose. They claim that practically every piece of hardware you own must be dragged down to the recycling center and be replaced with the latest and greatest stuff from which computers are made, lest you find yourself overcome by the beast that is Vista.
Urban legends are great things, aren't they? Make no mistake, there is some semblance of truth wafting around inside all the hype. But, as with most legends, there's also a significant amount of fearmongering (not to mention the hope of sparking a round of high-end PC sales).
Vista is not King Kong. It is a handful of monkeys with a couple of great apes thrown in at the high end. There's nothing to fear when buying hardware this year -- it just requires a little planning, and that's nothing new.
Let's take a look at Microsoft's minimum supported hardware requirements for running Vista:
(We can revise one item immediately: Vista is supplied on a DVD disc, so you'll need a DVD-ROM drive to install or reinstall it. So much for accuracy.)
Look around you. Do you own anything that doesn't greatly exceed the majority of those specifications -- except maybe that four-year-old ThinkPad you've been using to even the coffee table legs or the desktop PC you "donated" to the kids in 2001 so they could shove peanut butter into the optical drive and not destroy your data?
If you ratchet up to what Microsoft calls a Vista Premium Ready PC, which can take advantage of advanced Vista features, including the Aero interface, you get this list:
Again, with the graphics specification excepted, most of that still isn't very attractive for a PC you'd like to hold on to for the next four or five years. Of course, marketing comes into play here. Microsoft wants you to purchase as many copies of Vista as you possibly can. There's nothing inherently wrong with that position; it's just business. Still, for it to happen, Microsoft wants its product shown in its most attractive light. Translation: It shouldn't look like it will cost you a fortune to own and use.
But there is truth in the nonthreatening system requirements Microsoft touts. Vista is self-acclimating. While everyone running Vista will benefit from its beefier security regimens, the operating system will tune its display characteristics to fit your hardware's profile. At worst, you'll end up running something akin to Windows XP protected by Smith & Wesson. At the upper end, you'll experience the full range of Vista's eye candy extraordinaire.
All of this leaves computer sellers with a great deal of room for interpretation, and that's never a good thing for computer buyers. The moral of the story is that if you're looking for longevity in a PC, don't simply accept what the computer seller offers by default, even if it has "Vista Premium Ready" stamped all over it or comes with Vista preinstalled.
Next
Bill O'Brien Computerworld.com
Once upon a time, you could buy a computer that, despite being technically obsolete the minute you got it home, could still be useful for years and years to come. Lately, however, technology has been gaining speed on good judgment. Do the words "accelerated amortization" sound familiar?
Whether you're an individual buying your own PC or an IT manager outfitting business users, it pays to plan your purchases so that your systems, whether desktop or laptop, last longer than the norm. Selecting computer hardware that will stretch two years out is easy. Making decisions that will support a three-year hardware life span takes a little more thought. But with some real fine-tuning and a well-honed knowledge of how the system will be used, you can move the marker out to four years or -- if you're both wise and exceedingly lucky -- possibly even five years.
We're here to help you sort through the bewildering array of choices when purchasing new hardware. Our basic strategy, with a few exceptions, will be to opt for components that are just under the current state of the art. We're not thinking about resale; we're thinking about getting our money's worth and maximizing the system's life span.
The Vista Factor
When you stare into your crystal ball trying to divine what hardware to buy this year, you're likely to see something odd. That 800-pound gorilla staring back from inside the globe is nothing less than Microsoft's new Windows Vista operating system, and it can't help but affect your decision.
If most accounts are to be believed, Vista is a frightening monster that will place more demands on your hardware than any other operating system you've ever encountered. Some analysts have claimed that you'll be shelling out around $3,000 for equipment to meet the formidable burden Vista will impose. They claim that practically every piece of hardware you own must be dragged down to the recycling center and be replaced with the latest and greatest stuff from which computers are made, lest you find yourself overcome by the beast that is Vista.
Urban legends are great things, aren't they? Make no mistake, there is some semblance of truth wafting around inside all the hype. But, as with most legends, there's also a significant amount of fearmongering (not to mention the hope of sparking a round of high-end PC sales).
Vista is not King Kong. It is a handful of monkeys with a couple of great apes thrown in at the high end. There's nothing to fear when buying hardware this year -- it just requires a little planning, and that's nothing new.
Let's take a look at Microsoft's minimum supported hardware requirements for running Vista:
An 800-MHz 32-bit (x86) or 64-bit (x64) processor 512MB of system memory An SVGA (800x600) graphics processor 64MB-256MB graphics memory with bandwidth of 1.6GB/sec. A 20GB hard drive with 15GB of free space A CD-ROM drive
(We can revise one item immediately: Vista is supplied on a DVD disc, so you'll need a DVD-ROM drive to install or reinstall it. So much for accuracy.)
Look around you. Do you own anything that doesn't greatly exceed the majority of those specifications -- except maybe that four-year-old ThinkPad you've been using to even the coffee table legs or the desktop PC you "donated" to the kids in 2001 so they could shove peanut butter into the optical drive and not destroy your data?
If you ratchet up to what Microsoft calls a Vista Premium Ready PC, which can take advantage of advanced Vista features, including the Aero interface, you get this list:
A 1-GHz 32-bit (x86) or 64-bit (x64) processor 1GB of system memory Support for DirectX 9 graphics with a WDDM driver, 128MB of graphics memory (minimum), Pixel Shader 2.0 and 32 bits per pixel A 40GB hard drive with 15GB of free space A DVD-ROM drive Audio output capability Internet access capability
Again, with the graphics specification excepted, most of that still isn't very attractive for a PC you'd like to hold on to for the next four or five years. Of course, marketing comes into play here. Microsoft wants you to purchase as many copies of Vista as you possibly can. There's nothing inherently wrong with that position; it's just business. Still, for it to happen, Microsoft wants its product shown in its most attractive light. Translation: It shouldn't look like it will cost you a fortune to own and use.
But there is truth in the nonthreatening system requirements Microsoft touts. Vista is self-acclimating. While everyone running Vista will benefit from its beefier security regimens, the operating system will tune its display characteristics to fit your hardware's profile. At worst, you'll end up running something akin to Windows XP protected by Smith & Wesson. At the upper end, you'll experience the full range of Vista's eye candy extraordinaire.
All of this leaves computer sellers with a great deal of room for interpretation, and that's never a good thing for computer buyers. The moral of the story is that if you're looking for longevity in a PC, don't simply accept what the computer seller offers by default, even if it has "Vista Premium Ready" stamped all over it or comes with Vista preinstalled.
Next
Tuesday, January 02, 2007
The new hotness: Personal tech in 2007
2007 will be an amazing year for personal technology. Call it "The Year of the Super Toy."
Mike Elgan Computerworld.com
As Moore's Law, or something like it, continues to drive down the cost and size of electronics, increasingly sophisticated technology will find its way this year into consumer electronics products of all kinds. If you're a gadget freak, fasten your seat belt and hang on. It's going to be one hell of a year.
The year of gadget Wi-Fi
Home PC users have become extremely comfortable with Wi-Fi in the last five years. Connecting at home through a Wi-Fi connection is old hat. The new game in town is Wi-Fi for gadgets, especially media players, cameras and TVs. Consumers will increasingly demand Wi-Fi in gadgets for the convenience, power and flexibility of being able to zap media around without hassles and without adding to cable bloat.
If nothing else, Microsoft's new Zune media player will drive demand for Wi-Fi in handheld gadgets. People already share music, videos and pictures, so why not do it in math class or at Starbucks rather than waiting until you get home? It's only a matter of time before the first Wi-Fi-enabled iPod hits. When that happens, Wi-Fi will become a must-have feature of media players for many users. New media players this year will not only connect peer-to-peer, as the Zune does, but also link to the Internet directly, like a PC.
Right now, only an exotic minority of digital cameras sport Wi-Fi connectivity, including the Nikon S7c, Nikon Coolpix P1 and P2, Nikon D2H, Kodak EasyShare One, Canon PowerShot SD430, Canon EOS-1Ds Mark II and others. Look for these cameras to become more popular and new cameras to emerge with Wi-Fi capability. Wi-Fi lets you offload pictures to a nearby PC -- or upload them to the Internet -- without hunting for a USB cable or risking the loss of your tiny media card by removing it from the camera.
Wi-Fi in media players and cameras? Absolutely. But TVs?
Three years ago, a smattering of Japanese companies came out with what they called "wireless TVs" -- small LCD displays that received their content from a base station connected to cable. Those products never went anywhere. At press time, however, Samsung planned to release its new HP-TS064 Plasma TV, which features Wi-Fi, at the Consumer Electronics Show in January.
The Samsung uses Wi-Fi in a totally different way from the old "wireless TVs." It doesn't get its regular TV signal over wireless, but it can connect to your PC over Wi-Fi, so you can watch YouTube videos or other Internet- or PC-based content, such as photo slideshows, on the TV.
The year of the mobile trackball
This year, the trackball will become the hot input device for mobile gadgets, especially smart phones. For a decade now, mobile devices have employed rocker dials, scroll wheels, thumbwheels and other input technologies for navigating menus, moving cursors and controlling various features.
Suddenly, however, two of the hottest brand-new devices -- the T-Mobile Sidekick 3 and the RIM BlackBerry Pearl -- are taking older devices to school with their super-fast mini-trackballs. The smart phones use them for everything from camera zoom to ripping through icons and menus.
In 2007, the trackballs on these gadgets will influence the entire industry. Look for trackballs to show up on a lot more phones, as well as media players and other devices.
continued
Mike Elgan Computerworld.com
As Moore's Law, or something like it, continues to drive down the cost and size of electronics, increasingly sophisticated technology will find its way this year into consumer electronics products of all kinds. If you're a gadget freak, fasten your seat belt and hang on. It's going to be one hell of a year.
The year of gadget Wi-Fi
Home PC users have become extremely comfortable with Wi-Fi in the last five years. Connecting at home through a Wi-Fi connection is old hat. The new game in town is Wi-Fi for gadgets, especially media players, cameras and TVs. Consumers will increasingly demand Wi-Fi in gadgets for the convenience, power and flexibility of being able to zap media around without hassles and without adding to cable bloat.
If nothing else, Microsoft's new Zune media player will drive demand for Wi-Fi in handheld gadgets. People already share music, videos and pictures, so why not do it in math class or at Starbucks rather than waiting until you get home? It's only a matter of time before the first Wi-Fi-enabled iPod hits. When that happens, Wi-Fi will become a must-have feature of media players for many users. New media players this year will not only connect peer-to-peer, as the Zune does, but also link to the Internet directly, like a PC.
Right now, only an exotic minority of digital cameras sport Wi-Fi connectivity, including the Nikon S7c, Nikon Coolpix P1 and P2, Nikon D2H, Kodak EasyShare One, Canon PowerShot SD430, Canon EOS-1Ds Mark II and others. Look for these cameras to become more popular and new cameras to emerge with Wi-Fi capability. Wi-Fi lets you offload pictures to a nearby PC -- or upload them to the Internet -- without hunting for a USB cable or risking the loss of your tiny media card by removing it from the camera.
Wi-Fi in media players and cameras? Absolutely. But TVs?
Three years ago, a smattering of Japanese companies came out with what they called "wireless TVs" -- small LCD displays that received their content from a base station connected to cable. Those products never went anywhere. At press time, however, Samsung planned to release its new HP-TS064 Plasma TV, which features Wi-Fi, at the Consumer Electronics Show in January.
The Samsung uses Wi-Fi in a totally different way from the old "wireless TVs." It doesn't get its regular TV signal over wireless, but it can connect to your PC over Wi-Fi, so you can watch YouTube videos or other Internet- or PC-based content, such as photo slideshows, on the TV.
The year of the mobile trackball
This year, the trackball will become the hot input device for mobile gadgets, especially smart phones. For a decade now, mobile devices have employed rocker dials, scroll wheels, thumbwheels and other input technologies for navigating menus, moving cursors and controlling various features.
Suddenly, however, two of the hottest brand-new devices -- the T-Mobile Sidekick 3 and the RIM BlackBerry Pearl -- are taking older devices to school with their super-fast mini-trackballs. The smart phones use them for everything from camera zoom to ripping through icons and menus.
In 2007, the trackballs on these gadgets will influence the entire industry. Look for trackballs to show up on a lot more phones, as well as media players and other devices.
continued
Thursday, December 21, 2006
Tom's Hardware Guide How To Build A PC Part 3: Putting It All Together
Tom's Hardware has been at the forefront of the technology industry for years. They offer some of the best reviews and how's to guides that are available on the web today. And this article is no different. This is a great three part guide for those beginners out there wanting to get their feet wet and try a new build.
Introduction
Final assembly is usually the least time-consuming part of a build. Component selection {part 1} may require days of consideration, and finding the "best" seller {part 2} can take up the better part of a day, but plugging connectors and inserting screws shouldn't take more than a couple hours, even for the most inexperienced builder.
An average person familiar with a few simple hand tools could assemble a complete system in less time than it takes to read this guide, but figuring out what he or she may have done wrong could slow things down significantly. Phobias aside, you're unlikely to damage your hardware or yourself if you follow a few very easy precautions, and we hope this final segment will eliminate hours of post-build troubleshooting.
First Precautions
Nothing creates a sinking feeling more effectively than damaging a component before the build is finished. Major concerns include electrostatic discharge, dropped parts, and breakage caused by force fitment or scratched circuits.
Electrostatic Discharge
An accidental electrostatic discharge (ESD) could destroy a component, a fact that's caused many building guides to exaggerate this danger. In all truth, few experienced custom PC builders take more than the most basic precautions against ESD; even when it does occur, it's likely to follow the component's ground plane rather than zap its most sensitive parts.
The most basic precaution is to occasionally touch a ground, such as a large metal office desk or the metal case of a plugged-in system, to discharge your body. Additional ESD risks come from the use of carpeted workspaces and extremely dry environments, so another level of protection may come from the use of an antistatic mat under the chair and a humidifier for extremely dry rooms. Grounded wrist straps are an over-the-top method of protection rarely used outside of production environments, yet the extra-cautious will attain peace of mind when wearing one.
Fallen Components
It seems easy to prevent in theory, but damage from falls is a far more likely cause of broken components than the previously mentioned ESD. Hard Disk Drives are often dropped during installation and other parts can be easily knocked from a desk. Reducing drop distance is as easy as moving work away from the edge of a desk, and reducing damage from parts getting knocked to the floor is as simple as leaving them in the box until they're ready to be installed.
Assembly Damage
Most components require a small amount of force to seat the connector, but a few don't. We'll cover the specifics for each part as we install it.
Next page
Introduction
Final assembly is usually the least time-consuming part of a build. Component selection {part 1} may require days of consideration, and finding the "best" seller {part 2} can take up the better part of a day, but plugging connectors and inserting screws shouldn't take more than a couple hours, even for the most inexperienced builder.
An average person familiar with a few simple hand tools could assemble a complete system in less time than it takes to read this guide, but figuring out what he or she may have done wrong could slow things down significantly. Phobias aside, you're unlikely to damage your hardware or yourself if you follow a few very easy precautions, and we hope this final segment will eliminate hours of post-build troubleshooting.
First Precautions
Nothing creates a sinking feeling more effectively than damaging a component before the build is finished. Major concerns include electrostatic discharge, dropped parts, and breakage caused by force fitment or scratched circuits.
Electrostatic Discharge
An accidental electrostatic discharge (ESD) could destroy a component, a fact that's caused many building guides to exaggerate this danger. In all truth, few experienced custom PC builders take more than the most basic precautions against ESD; even when it does occur, it's likely to follow the component's ground plane rather than zap its most sensitive parts.
The most basic precaution is to occasionally touch a ground, such as a large metal office desk or the metal case of a plugged-in system, to discharge your body. Additional ESD risks come from the use of carpeted workspaces and extremely dry environments, so another level of protection may come from the use of an antistatic mat under the chair and a humidifier for extremely dry rooms. Grounded wrist straps are an over-the-top method of protection rarely used outside of production environments, yet the extra-cautious will attain peace of mind when wearing one.
Fallen Components
It seems easy to prevent in theory, but damage from falls is a far more likely cause of broken components than the previously mentioned ESD. Hard Disk Drives are often dropped during installation and other parts can be easily knocked from a desk. Reducing drop distance is as easy as moving work away from the edge of a desk, and reducing damage from parts getting knocked to the floor is as simple as leaving them in the box until they're ready to be installed.
Assembly Damage
Most components require a small amount of force to seat the connector, but a few don't. We'll cover the specifics for each part as we install it.
Next page
Wednesday, December 20, 2006
The Top 21 Tech Screwups of 2006
From exploding laptops to corporate spying to Rocketboom's bust, a review of the year's gaffes and blunders.
Dan Tynan PcWorld.com
It was a year where the world's biggest software company had to admit its flagship operating system was going to be delayed--yet again. And the number one PC manufacturer was caught spying on reporters and board members.
In 2006, turning on your laptop was an adventure in flammability. Of course, lots of government and corporate officials didn't have to worry about their notebook bursting into flames--they'd already lost theirs--along with the personal records of millions of Americans.
Surfing the Net you stood a good chance of being hoaxed by an actress pretending to be a lonely teenager or a blogger in the employ of the planet's largest retailer. If you subscribed to AOL, your searches might have been shared with the rest of the Web. And if you did anything stupid, somebody with a video camera and a YouTube account was probably there to broadcast it to the world.
Here, then, on the following pages we humbly offer our nominations for the biggest tech mistakes of the year. (And if you notice any errors in this article, please--keep them to yourself.)
Page 2
Dan Tynan PcWorld.com
It was a year where the world's biggest software company had to admit its flagship operating system was going to be delayed--yet again. And the number one PC manufacturer was caught spying on reporters and board members.
In 2006, turning on your laptop was an adventure in flammability. Of course, lots of government and corporate officials didn't have to worry about their notebook bursting into flames--they'd already lost theirs--along with the personal records of millions of Americans.
Surfing the Net you stood a good chance of being hoaxed by an actress pretending to be a lonely teenager or a blogger in the employ of the planet's largest retailer. If you subscribed to AOL, your searches might have been shared with the rest of the Web. And if you did anything stupid, somebody with a video camera and a YouTube account was probably there to broadcast it to the world.
Here, then, on the following pages we humbly offer our nominations for the biggest tech mistakes of the year. (And if you notice any errors in this article, please--keep them to yourself.)
Page 2
Friday, December 08, 2006
Hackers work around Vista's activation feature
Spoofed software activates corporate edition of new OS, pirates claim
Nancy Gohring
IDG News
Hackers are distributing a file that they say lets users of the corporate version of Microsoft Corp.'s Windows Vista operating system get around the software's antipiracy mechanisms.
Windows Vista must be "activated," or authorized by Microsoft, before it will work on a particular machine. To simplify the task of activating many copies of Vista, Microsoft offers corporate users special tools, among them Key Management Service (KMS), which allows a company to run a Microsoft-supplied authorization server on its own network and activate Vista without contacting Microsoft for each copy.
The software, Microsoft.Windows.Vista.Local.Activation.Server-MelindaGates, lets users spoof that KMS process, allowing them to activate copies of the enterprise editions of Vista, its creators say. The hacked download can be found on various file-sharing sites.
Microsoft's official KMS offering is available to customers with 25 or more computers running Vista. The machines activate the software by connecting to the KMS server and must reactivate every six months.
KMS is not the only option that enterprises have for volume activation of Vista: They can also call Microsoft by phone or connect over the Internet to activate the software.
The MelindaGates hack, which uses the name of the wife of Microsoft co-founder BIll Gates, allows users to download a VMware image of a KMS server, which activates Windows Vista Business/Enterprise edition, its creators claim.
Microsoft did not respond to requests for comment on the hack.
Vista is the first Windows operating system that requires volume users to activate each product. The new activation processes are aimed at reducing piracy.
One security expert said he isn't surprised that KMS has been cracked and noted that the MelindaGates hack offers some insight into piracy.
"This also shows how piracy is not just about kids swapping games," said Mikko Hypponen, chief research officer at F-Secure Corp. "The only parties that would need a KMS crack would be corporations with volume licensing."
Nancy Gohring
IDG News
Hackers are distributing a file that they say lets users of the corporate version of Microsoft Corp.'s Windows Vista operating system get around the software's antipiracy mechanisms.
Windows Vista must be "activated," or authorized by Microsoft, before it will work on a particular machine. To simplify the task of activating many copies of Vista, Microsoft offers corporate users special tools, among them Key Management Service (KMS), which allows a company to run a Microsoft-supplied authorization server on its own network and activate Vista without contacting Microsoft for each copy.
The software, Microsoft.Windows.Vista.Local.Activation.Server-MelindaGates, lets users spoof that KMS process, allowing them to activate copies of the enterprise editions of Vista, its creators say. The hacked download can be found on various file-sharing sites.
Microsoft's official KMS offering is available to customers with 25 or more computers running Vista. The machines activate the software by connecting to the KMS server and must reactivate every six months.
KMS is not the only option that enterprises have for volume activation of Vista: They can also call Microsoft by phone or connect over the Internet to activate the software.
The MelindaGates hack, which uses the name of the wife of Microsoft co-founder BIll Gates, allows users to download a VMware image of a KMS server, which activates Windows Vista Business/Enterprise edition, its creators claim.
Microsoft did not respond to requests for comment on the hack.
Vista is the first Windows operating system that requires volume users to activate each product. The new activation processes are aimed at reducing piracy.
One security expert said he isn't surprised that KMS has been cracked and noted that the MelindaGates hack offers some insight into piracy.
"This also shows how piracy is not just about kids swapping games," said Mikko Hypponen, chief research officer at F-Secure Corp. "The only parties that would need a KMS crack would be corporations with volume licensing."
Thursday, December 07, 2006
Browser Smackdown: Firefox vs. IE vs. Opera vs. Safari
Four experts go head-to-head (to-head-to-head) to defend their Web browser of choice in an opinionated free-for-all.
Scot Finnie, Dennis Fowler, Preston Gralla and Ken Mingis
ComputerWorld.com
People may be passionate about their favorite sports team, but if you really want to get them fired up, ask what Web browser they use.
There's the "if it ain't broke, don't fix it" crowd who tend to stick with the browser that's included with their operating system -- Microsoft's Internet Explorer on Windows and Apple's Safari on the Mac. There are the "I've just gotta be me" folks who prefer lesser-known browsers, such as Opera from Opera Software. And there are the "live free or die" open-source true believers who champion Mozilla's Firefox above its commercial counterparts.
Then there are those people who simply demand the best browsing experience there is. They'll defend their favorite browser to the death because they think it kicks all the other browsers' butts in terms of elegance, features, security and so on. But if a better option comes along, they'll happily switch and speak out just as loudly for their new browser of choice. At Computerworld, we fall into this camp, always looking for the Next Great Browser
In terms of market share, the winner is obvious. Most estimates show Internet Explorer commanding between 80% and 85% of the browser market, with Firefox trailing at somewhere between 8% and 13%. Safari is the third most popular browser, with approximately 2% to 4% market share, followed by Opera and AOL's Netscape, with around 1% each.
But in terms of quality, there's no clear winner right now. For years, Internet Explorer lagged far behind the competition in both features and security, but the October launch of IE7, a fairly radical overhaul of the aged browser, has brought it up to par with the rest. Almost simultaneously, Mozilla released Firefox 2.0, a less ambitious update that nevertheless made some important and well-thought-out improvements.
Meanwhile, Safari (currently in Version 2.02) and Opera (in Version 9.02, with 9.1 on the way) have been quietly improving and innovating away from the spotlight. Thus, for the first time in years, the top browsers are roughly equal. (Note: We chose to leave Netscape out of our browser roundup. In our testing, we found it too buggy and unstable for serious consideration.)
So which browser should you use? Which is really best? To help you decide, we asked four power users to do battle in support of their chosen browser: Scot Finnie for Firefox, Preston Gralla for Internet Explorer, Dennis Fowler for Opera and Ken Mingis for Safari.
Each expert is positive that his browser is the best and will try his hardest to convince you of that. These are not rational, disengaged reviews; these are opinionated essays meant to sway your point of view.
When you've read all the arguments and looked at our side-by-side comparison of features, you make the call by voting in our best browser poll. You can also drop us a line and let us know what you think; we'll use the best responses in a follow-up article.
Read the full article
Scot Finnie, Dennis Fowler, Preston Gralla and Ken Mingis
ComputerWorld.com
People may be passionate about their favorite sports team, but if you really want to get them fired up, ask what Web browser they use.
There's the "if it ain't broke, don't fix it" crowd who tend to stick with the browser that's included with their operating system -- Microsoft's Internet Explorer on Windows and Apple's Safari on the Mac. There are the "I've just gotta be me" folks who prefer lesser-known browsers, such as Opera from Opera Software. And there are the "live free or die" open-source true believers who champion Mozilla's Firefox above its commercial counterparts.
Then there are those people who simply demand the best browsing experience there is. They'll defend their favorite browser to the death because they think it kicks all the other browsers' butts in terms of elegance, features, security and so on. But if a better option comes along, they'll happily switch and speak out just as loudly for their new browser of choice. At Computerworld, we fall into this camp, always looking for the Next Great Browser
In terms of market share, the winner is obvious. Most estimates show Internet Explorer commanding between 80% and 85% of the browser market, with Firefox trailing at somewhere between 8% and 13%. Safari is the third most popular browser, with approximately 2% to 4% market share, followed by Opera and AOL's Netscape, with around 1% each.
But in terms of quality, there's no clear winner right now. For years, Internet Explorer lagged far behind the competition in both features and security, but the October launch of IE7, a fairly radical overhaul of the aged browser, has brought it up to par with the rest. Almost simultaneously, Mozilla released Firefox 2.0, a less ambitious update that nevertheless made some important and well-thought-out improvements.
Meanwhile, Safari (currently in Version 2.02) and Opera (in Version 9.02, with 9.1 on the way) have been quietly improving and innovating away from the spotlight. Thus, for the first time in years, the top browsers are roughly equal. (Note: We chose to leave Netscape out of our browser roundup. In our testing, we found it too buggy and unstable for serious consideration.)
So which browser should you use? Which is really best? To help you decide, we asked four power users to do battle in support of their chosen browser: Scot Finnie for Firefox, Preston Gralla for Internet Explorer, Dennis Fowler for Opera and Ken Mingis for Safari.
Each expert is positive that his browser is the best and will try his hardest to convince you of that. These are not rational, disengaged reviews; these are opinionated essays meant to sway your point of view.
When you've read all the arguments and looked at our side-by-side comparison of features, you make the call by voting in our best browser poll. You can also drop us a line and let us know what you think; we'll use the best responses in a follow-up article.
Read the full article
Wednesday, December 06, 2006
Looking for a Smartphone? Read This First!
Mary Branscombe MobilityGuru.com
December 5, 2006 10:26
What Is A Smartphone Anyway?
All the smarts you need to buy a phone with the power of a computer, not a computer masquerading as a phone.
Phones these days can do a lot more than just phone calls and text messages and you don't have to sacrifice the numeric keypad to get the extra features. There are plenty of powerful PDA phones and we'll be looking at the best of those in another article, but when you want a phone that looks like a phone and works like a phone as well as doing more, look for a smartphone.
Although the term smartphone is also used for PDA phones like the Palm Treo, BlackBerry and the many Windows Mobile Pocket PC devices, here I will look at keypad-driven smartphones like the Motorola RAZR and BlackBerry Pearl, Windows Mobile smartphones from HTC and Samsung and Symbian smartphones from Nokia, Sony Ericsson and LG (the new LG JoY).
There are three main smartphone operating systems: Windows Mobile Smartphone, Symbian and Motorola's Java-based OS. There are other smartphone operating systems such as Blackberry's OS for the Pearl. These tend to be the products of one company. Here are some Symbian-based smartphones.
Rule number 1 of 4:A true smartphone is extensible and there's a wide range of extra software to install.
Rule number 2 of 4:Generally, that a phones comes from a specific vendor is no guarantee that it is a smartphone.
Rule number 3 of 4:It is the operating system that makes a smartphone a smartphone.
Page 2
Monday, December 04, 2006
Tom's Hardware How To Build A PC, Part 2: Choosing the Right Vendor
Tom's Hardware has been at the forefront of the technology industry for years. They offer some of the best reviews and how's to guides that are available on the web today. And this article is no different. This is a great three part guide for those beginners out there wanting to get their feet wet and try a new build.
Let's Make A Deal...
So you've followed our advice, assessed your usage patterns and come up with a list of suitable component types. Then you read reviews and found the exact manufacturer and model you want for each part. When you weren't sure, you even questioned the members of our Forumz. And now you're ready to make the big purchase.
With so much money on the line, you want to make sure the transaction goes smoothly, of course. Cruising through the building process you suddenly slam on the brakes: where is all this stuff going to come from?
Experienced builders often have a favorite source that they will recommend exclusively, but their reasoning might not apply to your circumstances. Each type of seller has strengths and weaknesses, and even hazards to avoid. Among these are the "big box" computer shops, smaller local stores, online vendors large and small, and even auction sites. Each varies in terms of the selection, convenience, cost and support they offer.
Purchasing Convenience
Online Merchants
Not everyone has the time or inclination to shop. Fortunately, buying online starts with easy site-to-site comparisons and ends with the parts being delivered right to your door. Customers no longer need to battle traffic driving between stores or make special trips to other parts of town - or even to other towns entirely - to find everything on their lists.
Vendor search engines such as MerchantHound compare prices on a huge selection of parts from such popular sites as Directron, Newegg, TigerDirect and ZipZoomFly, but often miss a few specialty parts. Online specialty stores such as EndPCNoise, and FrozenCPU provide less common parts, and locating competing sources is as easy as entering the specific part name into a generalized web search engine such as DogPile. This may require filtering through dozens of "hits" to obtain a short list of sellers, but that takes only a few extra minutes.
Local Stores
Buying locally eliminates shipping time, and avoids any potential inventory screw-ups that might further delay the shipment. While local variety is less than the web offers, national chains focus on popular items that meet the needs of most buyers. Smaller locally-owned shops may specialize in lower-volume parts, but finding the right one could be difficult.
In addition to instant-purchase gratification, local stores offer the convenience of display samples. This hands-on approach allows one to feel the action of keyboard keys, check out the weight and fit of a mouse or game controller, and examine the visual quality of displays. Seeing an item in person also allows one to more easily judge its visual impact, something simple photos and measurements don't always convey.
Next Page
Let's Make A Deal...
So you've followed our advice, assessed your usage patterns and come up with a list of suitable component types. Then you read reviews and found the exact manufacturer and model you want for each part. When you weren't sure, you even questioned the members of our Forumz. And now you're ready to make the big purchase.
With so much money on the line, you want to make sure the transaction goes smoothly, of course. Cruising through the building process you suddenly slam on the brakes: where is all this stuff going to come from?
Experienced builders often have a favorite source that they will recommend exclusively, but their reasoning might not apply to your circumstances. Each type of seller has strengths and weaknesses, and even hazards to avoid. Among these are the "big box" computer shops, smaller local stores, online vendors large and small, and even auction sites. Each varies in terms of the selection, convenience, cost and support they offer.
Purchasing Convenience
Online Merchants
Not everyone has the time or inclination to shop. Fortunately, buying online starts with easy site-to-site comparisons and ends with the parts being delivered right to your door. Customers no longer need to battle traffic driving between stores or make special trips to other parts of town - or even to other towns entirely - to find everything on their lists.
Vendor search engines such as MerchantHound compare prices on a huge selection of parts from such popular sites as Directron, Newegg, TigerDirect and ZipZoomFly, but often miss a few specialty parts. Online specialty stores such as EndPCNoise, and FrozenCPU provide less common parts, and locating competing sources is as easy as entering the specific part name into a generalized web search engine such as DogPile. This may require filtering through dozens of "hits" to obtain a short list of sellers, but that takes only a few extra minutes.
Local Stores
Buying locally eliminates shipping time, and avoids any potential inventory screw-ups that might further delay the shipment. While local variety is less than the web offers, national chains focus on popular items that meet the needs of most buyers. Smaller locally-owned shops may specialize in lower-volume parts, but finding the right one could be difficult.
In addition to instant-purchase gratification, local stores offer the convenience of display samples. This hands-on approach allows one to feel the action of keyboard keys, check out the weight and fit of a mouse or game controller, and examine the visual quality of displays. Seeing an item in person also allows one to more easily judge its visual impact, something simple photos and measurements don't always convey.
Next Page
Tom's Hardware Guide How To Build A PC, Part 1: Component Selection Overview
Tom's Hardware has been at the forefront of the technology industry for years. They offer some of the best reviews and how's to guides that are available on the web today. And this article is no different. This is a great guide for those beginners out there wanting to get their feet wet and try a new build.
Welcome To Your Next New System
Even though the computer industry's primary constant is change, there are still some more "constant constants" to aid builders in component selection. Tom's Hardware Guide has been a primary resource, covering the latest technologies for over ten years. Our community Forumz members have answered individual hardware questions for nearly as long, both sources working to prevent common mistakes that might ruin a project.
Before any parts are selected, a builder should clearly understand the machine's intended function. General purpose systems that deal with such tasks as 2D games, Internet browsing and document creation, will obviously have modest hardware requirements. In contrast, high-end 3D gaming systems will require better graphics, better cooling and a larger power supply. Special applications, such as 3D model creation and home theater PC use, should also be considered - these tasks require specialized hardware.
Next Page
Welcome To Your Next New System
Even though the computer industry's primary constant is change, there are still some more "constant constants" to aid builders in component selection. Tom's Hardware Guide has been a primary resource, covering the latest technologies for over ten years. Our community Forumz members have answered individual hardware questions for nearly as long, both sources working to prevent common mistakes that might ruin a project.
Before any parts are selected, a builder should clearly understand the machine's intended function. General purpose systems that deal with such tasks as 2D games, Internet browsing and document creation, will obviously have modest hardware requirements. In contrast, high-end 3D gaming systems will require better graphics, better cooling and a larger power supply. Special applications, such as 3D model creation and home theater PC use, should also be considered - these tasks require specialized hardware.
Next Page
Wednesday, November 29, 2006
Get Vista & Office for Free, Just For Watching Webcasts
Want a free copy of Windows Vista and Office 2007? Got a few hours to kill? More like 6 hours to be exact. If you don't mind jumping through a few hoops to get it Microsoft is offering up free copy's of Vista Business or Office 2007 Pro just for watching a couple of Microsoft propaganda videos.
All you've got to do is register at Power Together, and "participate in at least three (3) qualifying web casts and/or virtual lab sessions within 30 days of registration," and then, 6-8 weeks after that, you'll apparently get a real, licensed DVD in the mail. Skeptical yeah I was too, I didn't really want to throw 6 hours down the tubes for nothing. But I've seen the post on several well known sites as well as on Microsoft's own Channel 9 blog by Mark Brown, a Microsoft developer and platform marketing employee, who confirms that this odd website is his doing.
These webcasts aren't really meant for the average user, more so for programmers and the sort and they are dull and rather boring even to a technophile like me . Personally I was bored after the first one, which by the way was the shortest of the three I chose at a mere 54mins. However if in the end it means a freebie copy of the latest great Microsoft has to offer then what the heck, lets try it out.
**Please not the site is very slow today from experiencing high traffic, I recommend waiting a day or two to allow for some of the congestion to subside**
Sunday, November 26, 2006
Devastating mobile attack under spotlight
By Peter Judge, Techworld
All mobile phones may be open to a simple but devastating attack that enables a third-party to eavesdrop on any phone conversation, receive any and all SMS messages, and download the phone's address book.
The attack, outlined by a German security expert, would amount to the largest ever breach of privacy for billions of mobile phone users across the world. But it remains uncertain exactly how easy and how widespread the problem could be thanks to a concerted effort by mobile operators to muddy the issue while they assess its extent.
The official response of the mobile phone operators when asked about the threat is that the attack is phoney. But despite three days of inquiries by Techworld, none have provided any evidence that there is an adequate defence to it. One operator told us all its security experts were at a meeting in Denmark, although, oddly for mobile company employees, they were also incommunicado.
Wilfried Hafner of SecurStar claims he can reprogram a phone using a "service SMS" or "binary SMS" message, similar to those used by the phone operators to update software on the phone. He demonstrated a Trojan which appears to use this method at the Systems show in Munich last month - a performance which can be seen in a German-language video.
Phone operators use SMS messages to make changes to their customers' phone without user intervention. These changes can vary from small tweaks to an overhaul of the phone's internal systems. Hafner claims however that phones do not check the source of such messages and verify whether they are legitimate, so by sending a bogus message he is able to pose as a mobile operator and re-program people's mobiles to do what he wants.
"I found this on a very old Siemens C45 phone, and then tried it on a Nokia E90 and a Qtek Windows Mobile 2005 phone," said Hafner. "None of them authenticated the sender of the service SMS. We could not believe no one had found this possibility before us."
On all these phones, Hafner was able to launch an example Trojan called "Rexspy", which he says ran undetected. Rexspy copies all SMS messages to the attacker, and allows the attacker to eavesdrop on any phone conversation by instructing the phone to silently conference the attacker into every call.
However, Hafner's demonstration does not constitute proof - it was done with his own phones, which could have been prepared. Known software such as Flexispy does the same job as Rexspy, but has to be installed manually on a phone. Hafner has also refused to provide Techworld with a demonstration, claiming that he does not want the code put into the wild. Hafner has also put out a press release about his alleged discovery which heavily pushes his company's products.
Although unproven, Hafner's claim is simple to understand - as are the obvious security steps with which operators could prevent such an attack. Despite this, the operators have refused to discuss their strategy to prevent such an attack.
"We have been aware for some years of the potential for SMS's of all types to be subverted, and we are confident that have all the necessary measures in place to counter any such attack through our network," said a Vodafone spokesman who then declined to discuss what these measures are.
A spokesman for the GSM Association was equally unforthcoming: "It is impossible to tell from the information provided whether the claims are theoretically or practically possible or not. The GSMA's Security Group will look into the claims as a matter of course."
Orange said in a statement: "We take the security of our customers communications very seriously and are investigating the claims made by SecurStar regarding the capabilities of this Trojan Horse. Pending the outcome of this investigation, we are unable to comment on the validity of the specific claims that SecurStar have made. We can confirm that we have no evidence to suggest that any of our customers have had the security of their voice or SMS communications compromised using the mechanism SecurStar claim to be used by 'RexSpy'. Should our investigation show that there is any validity to the claims of SecurStar, we will take action to ensure that our customers are protected."
As those familiar with the details of the Watergate affair in the 1970s will recognize, the responses fit the classic pattern of a "non-denial denial".
"The telephone should ask who is sending a service SMS, and the operators should change the way they are sending these messages and put in signatures," said Hafner. The operators we have spoken to have refused to say whether they did this or not.
All operators have been keen to point out however that such an attack would be illegal. The GSMA warning that "if this were demonstrated in the UK it would be a serious criminal offence, which could be prosecuted under the Regulation of Investigatory Powers Act 2000 for over the air interception".
Hafner's eavesdropping Trojan is just a sample of what could be done, he says. It could cover its tracks by using a free number for the conference calls. "There's a further step I haven't demonstrated, but the Trojan has full access, so I can extract the contact details from the address list," said Hafner. "If I wanted, I could decide to reproduce service the SMS to all your contracts. This would transform the Trojan to a virus."
Security experts are skeptical, and question Hafner's motives: "Our experts believe that service providers should be able to block service SMSs coming from any unauthorized location because the communication would have to go through the official communication centre," said Carole Theriault, senior security consultant at Sophos.
SecurStar makes encryption software to scramble voice calls made on Windows Mobile phones, to prevent eavesdropping."It seems to me to be questionable that [SecurStar] would actually write a Trojan in order to market their product," said Theriault.
All mobile phones may be open to a simple but devastating attack that enables a third-party to eavesdrop on any phone conversation, receive any and all SMS messages, and download the phone's address book.
The attack, outlined by a German security expert, would amount to the largest ever breach of privacy for billions of mobile phone users across the world. But it remains uncertain exactly how easy and how widespread the problem could be thanks to a concerted effort by mobile operators to muddy the issue while they assess its extent.
The official response of the mobile phone operators when asked about the threat is that the attack is phoney. But despite three days of inquiries by Techworld, none have provided any evidence that there is an adequate defence to it. One operator told us all its security experts were at a meeting in Denmark, although, oddly for mobile company employees, they were also incommunicado.
Wilfried Hafner of SecurStar claims he can reprogram a phone using a "service SMS" or "binary SMS" message, similar to those used by the phone operators to update software on the phone. He demonstrated a Trojan which appears to use this method at the Systems show in Munich last month - a performance which can be seen in a German-language video.
Phone operators use SMS messages to make changes to their customers' phone without user intervention. These changes can vary from small tweaks to an overhaul of the phone's internal systems. Hafner claims however that phones do not check the source of such messages and verify whether they are legitimate, so by sending a bogus message he is able to pose as a mobile operator and re-program people's mobiles to do what he wants.
"I found this on a very old Siemens C45 phone, and then tried it on a Nokia E90 and a Qtek Windows Mobile 2005 phone," said Hafner. "None of them authenticated the sender of the service SMS. We could not believe no one had found this possibility before us."
On all these phones, Hafner was able to launch an example Trojan called "Rexspy", which he says ran undetected. Rexspy copies all SMS messages to the attacker, and allows the attacker to eavesdrop on any phone conversation by instructing the phone to silently conference the attacker into every call.
However, Hafner's demonstration does not constitute proof - it was done with his own phones, which could have been prepared. Known software such as Flexispy does the same job as Rexspy, but has to be installed manually on a phone. Hafner has also refused to provide Techworld with a demonstration, claiming that he does not want the code put into the wild. Hafner has also put out a press release about his alleged discovery which heavily pushes his company's products.
Although unproven, Hafner's claim is simple to understand - as are the obvious security steps with which operators could prevent such an attack. Despite this, the operators have refused to discuss their strategy to prevent such an attack.
"We have been aware for some years of the potential for SMS's of all types to be subverted, and we are confident that have all the necessary measures in place to counter any such attack through our network," said a Vodafone spokesman who then declined to discuss what these measures are.
A spokesman for the GSM Association was equally unforthcoming: "It is impossible to tell from the information provided whether the claims are theoretically or practically possible or not. The GSMA's Security Group will look into the claims as a matter of course."
Orange said in a statement: "We take the security of our customers communications very seriously and are investigating the claims made by SecurStar regarding the capabilities of this Trojan Horse. Pending the outcome of this investigation, we are unable to comment on the validity of the specific claims that SecurStar have made. We can confirm that we have no evidence to suggest that any of our customers have had the security of their voice or SMS communications compromised using the mechanism SecurStar claim to be used by 'RexSpy'. Should our investigation show that there is any validity to the claims of SecurStar, we will take action to ensure that our customers are protected."
As those familiar with the details of the Watergate affair in the 1970s will recognize, the responses fit the classic pattern of a "non-denial denial".
"The telephone should ask who is sending a service SMS, and the operators should change the way they are sending these messages and put in signatures," said Hafner. The operators we have spoken to have refused to say whether they did this or not.
All operators have been keen to point out however that such an attack would be illegal. The GSMA warning that "if this were demonstrated in the UK it would be a serious criminal offence, which could be prosecuted under the Regulation of Investigatory Powers Act 2000 for over the air interception".
Hafner's eavesdropping Trojan is just a sample of what could be done, he says. It could cover its tracks by using a free number for the conference calls. "There's a further step I haven't demonstrated, but the Trojan has full access, so I can extract the contact details from the address list," said Hafner. "If I wanted, I could decide to reproduce service the SMS to all your contracts. This would transform the Trojan to a virus."
Security experts are skeptical, and question Hafner's motives: "Our experts believe that service providers should be able to block service SMSs coming from any unauthorized location because the communication would have to go through the official communication centre," said Carole Theriault, senior security consultant at Sophos.
SecurStar makes encryption software to scramble voice calls made on Windows Mobile phones, to prevent eavesdropping."It seems to me to be questionable that [SecurStar] would actually write a Trojan in order to market their product," said Theriault.
Friday, November 24, 2006
Madness on Black Friday isn't worth it
Michelle Singletary
The Washington Post
The madness has begun.
One man was shot when he refused to give up his wallet while standing in line to buy the new Sony PlayStation 3. Other shoppers across the country were crushed in the rush to buy the video game console that Sony shipped in limited supply to stores last week.
The ugly vignettes from the front lines of holiday shopping give a sense of what has become a holiday ritual. Change the toy or game or consumer item but the result is the same - shoppers get a little wild in their quest to either be the first to get something or get deep discounts.
And few days of the year offer a better picture of that rowdiness than Black Friday, the day after Thanksgiving.
Nearly a third of respondents - or an estimated 62.7 million adults - will go shopping sometime on Black Friday, according to a Consumer Reports holiday shopping poll. Black Friday traditionally is viewed as a time when retailers go from being in the red (unprofitable) to being in the black (profitable). During the Thanksgiving holiday weekend, many people will leave the company of their friends or families to go shopping, while others will bring the kids along and make hitting the stores a part of the holiday entertainment.
Although Black Friday signals a hallelujah for retailers, it doesn't for me. I want no part of a mall or any retail store from Thanksgiving Day to the Sunday afterward. But if Black Friday excites you, here are a few things you should know:
* The best bargains aren't necessarily on Black Friday. Retailers heavily market the day after Thanksgiving as the time you should get up and out to the stores before sunrise to be the first in line to get the best sales. Black Friday is frequently referred to as the busiest shopping day of the year.
But it isn't.
Last year, Black Friday did not even rank in the top five busiest holiday shopping days, according to a report issued recently by MasterCard Worldwide. The busiest shopping day is either Christmas Eve or the Saturday before Christmas. You have 31 days between Thanksgiving and Christmas to shop. The discounts aren't going anywhere.
* The early bird doesn't always get the worm. Black Friday has turned into Frustrating Friday for an increasing number of shoppers. That's because many stores offering deeply discounted items have only a limited number of those items on hand. So many shoppers go home frustrated. But the retailers still win. Once shoppers are in the stores, they'll likely buy something even if they don't find what they got up so early to purchase.
* That 10 percent discount can cost you. Retailers really put on the full-court press to get shoppers to sign up for their store credit card, often offering a 10 percent discount on that day's purchase or purchases. But don't do it. I know. It's hard to resist. Let's say you are buying a high-priced item for $1,000. You reason you can save $100, which is a pretty penny. But let's look at what that store card can cost you. First, credit cards offered by retailers typically carry a high interest rate - 20 percent or higher. And the stores are well aware that people promise to themselves that they will pay the bill off as soon as it comes in January. But many don't.
So let's say you can't pay off that $900. Cardholders now are typically required to pay at least 1 percent of their balance plus the interest charge. Under that scenario, with an interest rate of 20 percent your first minimum payment would be $23.85 with a starting balance of $900 (I didn't include a sales tax). Pay just the minimum and you end up with $1,108.32 in interest charges over 12 years. Puff. There goes your $100 savings.
OK, so what if you don't take 12 years. What if you find the money to make a lump-sum payment on the item but not until after making minimum credit-card payments for 10 months? In that case, you would have paid $143.54 in interest during the 10-month period.
And what if you do pay it off come January? Well, signing up for another credit offer can lower your credit score.
* Watch out for those no-interest/no-payment-for-six-months-or-a-year deals. Only the most disciplined of consumers should take advantage of these schemes. If you are just one day late in paying off the balance as part of a no-interest/no-payment offer, you will be hit with back interest, which is typically 18 percent to 20 percent or more. Lots of folks don't realize that the interest starts accumulating from the date of purchase, not when the interest-free period ends.
Respondents to the Consumer Reports' poll estimated they would spend an average of 13 hours shopping during the holidays. Retailers are giving people more and more time to buy.
A few retailers - CompUSA and BJ's Wholesale Club, for example - have abandoned the tradition of closing on Thanksgiving and are opening their doors. Other stores don't think customers can wait for sunrise to shop on the Friday after Thanksgiving, so their doors will be unlocked at midnight.
Perhaps, just so people can really shop with ease, retailers should have sleepovers. Sections of the store could be redesigned with private rooms with nice comfy beds and showers so their customers won't even have to go home.
Think I'm mad? It's only a matter of time.
© Washington Post Writers Group
The Washington Post
The madness has begun.
One man was shot when he refused to give up his wallet while standing in line to buy the new Sony PlayStation 3. Other shoppers across the country were crushed in the rush to buy the video game console that Sony shipped in limited supply to stores last week.
The ugly vignettes from the front lines of holiday shopping give a sense of what has become a holiday ritual. Change the toy or game or consumer item but the result is the same - shoppers get a little wild in their quest to either be the first to get something or get deep discounts.
And few days of the year offer a better picture of that rowdiness than Black Friday, the day after Thanksgiving.
Nearly a third of respondents - or an estimated 62.7 million adults - will go shopping sometime on Black Friday, according to a Consumer Reports holiday shopping poll. Black Friday traditionally is viewed as a time when retailers go from being in the red (unprofitable) to being in the black (profitable). During the Thanksgiving holiday weekend, many people will leave the company of their friends or families to go shopping, while others will bring the kids along and make hitting the stores a part of the holiday entertainment.
Although Black Friday signals a hallelujah for retailers, it doesn't for me. I want no part of a mall or any retail store from Thanksgiving Day to the Sunday afterward. But if Black Friday excites you, here are a few things you should know:
* The best bargains aren't necessarily on Black Friday. Retailers heavily market the day after Thanksgiving as the time you should get up and out to the stores before sunrise to be the first in line to get the best sales. Black Friday is frequently referred to as the busiest shopping day of the year.
But it isn't.
Last year, Black Friday did not even rank in the top five busiest holiday shopping days, according to a report issued recently by MasterCard Worldwide. The busiest shopping day is either Christmas Eve or the Saturday before Christmas. You have 31 days between Thanksgiving and Christmas to shop. The discounts aren't going anywhere.
* The early bird doesn't always get the worm. Black Friday has turned into Frustrating Friday for an increasing number of shoppers. That's because many stores offering deeply discounted items have only a limited number of those items on hand. So many shoppers go home frustrated. But the retailers still win. Once shoppers are in the stores, they'll likely buy something even if they don't find what they got up so early to purchase.
* That 10 percent discount can cost you. Retailers really put on the full-court press to get shoppers to sign up for their store credit card, often offering a 10 percent discount on that day's purchase or purchases. But don't do it. I know. It's hard to resist. Let's say you are buying a high-priced item for $1,000. You reason you can save $100, which is a pretty penny. But let's look at what that store card can cost you. First, credit cards offered by retailers typically carry a high interest rate - 20 percent or higher. And the stores are well aware that people promise to themselves that they will pay the bill off as soon as it comes in January. But many don't.
So let's say you can't pay off that $900. Cardholders now are typically required to pay at least 1 percent of their balance plus the interest charge. Under that scenario, with an interest rate of 20 percent your first minimum payment would be $23.85 with a starting balance of $900 (I didn't include a sales tax). Pay just the minimum and you end up with $1,108.32 in interest charges over 12 years. Puff. There goes your $100 savings.
OK, so what if you don't take 12 years. What if you find the money to make a lump-sum payment on the item but not until after making minimum credit-card payments for 10 months? In that case, you would have paid $143.54 in interest during the 10-month period.
And what if you do pay it off come January? Well, signing up for another credit offer can lower your credit score.
* Watch out for those no-interest/no-payment-for-six-months-or-a-year deals. Only the most disciplined of consumers should take advantage of these schemes. If you are just one day late in paying off the balance as part of a no-interest/no-payment offer, you will be hit with back interest, which is typically 18 percent to 20 percent or more. Lots of folks don't realize that the interest starts accumulating from the date of purchase, not when the interest-free period ends.
Respondents to the Consumer Reports' poll estimated they would spend an average of 13 hours shopping during the holidays. Retailers are giving people more and more time to buy.
A few retailers - CompUSA and BJ's Wholesale Club, for example - have abandoned the tradition of closing on Thanksgiving and are opening their doors. Other stores don't think customers can wait for sunrise to shop on the Friday after Thanksgiving, so their doors will be unlocked at midnight.
Perhaps, just so people can really shop with ease, retailers should have sleepovers. Sections of the store could be redesigned with private rooms with nice comfy beds and showers so their customers won't even have to go home.
Think I'm mad? It's only a matter of time.
© Washington Post Writers Group
Tuesday, November 21, 2006
FireFox Password Vulnerability Found
Severe Firefox vulnerability uncovered
By Percy Cabello mozillalinks.org/
A vulnerability in Firefox handling of saved passwords has been announced today. The vulnerability allows Firefox to autofill saved credentials no matter where they are being submitted.
As shown in a test case attached to the relevant bug, as long as similar forms are published in the same web site credentials are retrieved. Robert Chapin, the original reporter, encountered this vulnerability while surfing around MySpace.com, the popular social web site. He visited a user’s profile and was prompted there with a web form resembling MySpace’s typical log on form. Since the form was hosted at MySpace, Firefox autofilled the fake form. A glitch in the fake web form alerted Chapin and saved him from a, somewhat trivial in this case, identity theft.
Users must me aware and act cautiously. Double check autofilled forms and don’t submit credentials from atypical locations, specially where another user may have edited the content such as a web forum post, user profile.
However if you prefer to stay in the safe side of this issue, you better disallow password saving in Firefox:
I checked other browser and found that SeaMonkey 1.0.6 has the exact same behavior, which is no surprise having so much in common with Firefox. Internet Explorer 7 doesn’t automatically fills the fake form in the test case, but lists the credentials as if it was the real one. Opera 9.02 Wand, its password management tool, correctly differentiates them and doesn’t autofill the fake form.
By Percy Cabello mozillalinks.org/
A vulnerability in Firefox handling of saved passwords has been announced today. The vulnerability allows Firefox to autofill saved credentials no matter where they are being submitted.
As shown in a test case attached to the relevant bug, as long as similar forms are published in the same web site credentials are retrieved. Robert Chapin, the original reporter, encountered this vulnerability while surfing around MySpace.com, the popular social web site. He visited a user’s profile and was prompted there with a web form resembling MySpace’s typical log on form. Since the form was hosted at MySpace, Firefox autofilled the fake form. A glitch in the fake web form alerted Chapin and saved him from a, somewhat trivial in this case, identity theft.
Users must me aware and act cautiously. Double check autofilled forms and don’t submit credentials from atypical locations, specially where another user may have edited the content such as a web forum post, user profile.
However if you prefer to stay in the safe side of this issue, you better disallow password saving in Firefox:
- In the Tools menu, select Options…
- In the Security page, uncheck Remember passwords for sites
I checked other browser and found that SeaMonkey 1.0.6 has the exact same behavior, which is no surprise having so much in common with Firefox. Internet Explorer 7 doesn’t automatically fills the fake form in the test case, but lists the credentials as if it was the real one. Opera 9.02 Wand, its password management tool, correctly differentiates them and doesn’t autofill the fake form.
Sunday, November 19, 2006
ResellerRatings launches new hot deal site Dealighted.com
Dealighted.Com, launched this week. Created by the founders of TechIMO.com and ResellerRatings , Dealighted.Com is a hot deal site which sifts through all new deal discussions posted to other top deal sites such as; Slickdeals, Fatwallet, Anandtech, and GottaDeal. Then the most liked or "hottest" threads are reported which keeps you from having to search several sites and hundreds of other deals just to get to the good ones.
Saturday, November 18, 2006
$20 off a $50 pay-pal purchase
This offer is available to new and current pay-pal customers so there is no need to open a new account. Persoanlly I think this deal will be best used at some of the merchant partners such as Newegg.com Geeks.com or others. A complete list can be found by clicking here!
GO HOLIDAY SHOPPING WITH PAYPAL -
FREE SHIPPING & CASH REBATES
Receive free shipping when you make a purchase using your PayPal account from a participating merchant. Participating PayPal merchants will be displayed on the PayPal Holiday landing page starting 11/23/06. Offers may be limited to shipments within the 48 contiguous United States. See merchants' websites for additional terms & conditions.
Receive a $20 USD Cash Rebate by registering for this Cash Rebate offer on http://paypal.promotionexpert.com/holiday and purchasing items in a single online payment of $50 USD or more using your PayPal account. To qualify for this offer, purchases must meet the following requirements: 1. Purchases must be made on eBay.com, eBay.ca or on merchants' sites in the US or Canada. 2. eBay.com and eBay.ca purchases must be made through the eBay checkout flow via the eBay website and must not be made through the PayPal send money tab. 3. Purchases must be made between 11/23/06 12:01 PST and 12/31/06 11:59 PST. The following transactions are excluded from this Cash Rebate offer: Send Money transactions, payments to Personal Accounts, eBay payments made to Personal accounts, donations, Text to Buy and payments for services. The Cash Rebate will be deposited into the participants' PayPal accounts within 6 to 8 weeks after 12/31/06. Limit one registration and one $20 rebate per person and/or PayPal Account.
Offer available for a limited time. Offer is limited to US and Canada registered users. PayPal conversion rates apply. PayPal account must be in good standing prior to and throughout the offer period to qualify.
GO HOLIDAY SHOPPING WITH PAYPAL -
FREE SHIPPING & CASH REBATES
Receive free shipping when you make a purchase using your PayPal account from a participating merchant. Participating PayPal merchants will be displayed on the PayPal Holiday landing page starting 11/23/06. Offers may be limited to shipments within the 48 contiguous United States. See merchants' websites for additional terms & conditions.
Receive a $20 USD Cash Rebate by registering for this Cash Rebate offer on http://paypal.promotionexpert.com/holiday and purchasing items in a single online payment of $50 USD or more using your PayPal account. To qualify for this offer, purchases must meet the following requirements: 1. Purchases must be made on eBay.com, eBay.ca or on merchants' sites in the US or Canada. 2. eBay.com and eBay.ca purchases must be made through the eBay checkout flow via the eBay website and must not be made through the PayPal send money tab. 3. Purchases must be made between 11/23/06 12:01 PST and 12/31/06 11:59 PST. The following transactions are excluded from this Cash Rebate offer: Send Money transactions, payments to Personal Accounts, eBay payments made to Personal accounts, donations, Text to Buy and payments for services. The Cash Rebate will be deposited into the participants' PayPal accounts within 6 to 8 weeks after 12/31/06. Limit one registration and one $20 rebate per person and/or PayPal Account.
Offer available for a limited time. Offer is limited to US and Canada registered users. PayPal conversion rates apply. PayPal account must be in good standing prior to and throughout the offer period to qualify.
PlayStation 3 debuts in North America, demand high
Some buyers will have a fun weekend, many won't
Martyn Williams November 17, 2006 (IDG News Service) -- A week after it first appeared in Japan, Sony Computer Entertainment Inc.'s PlayStation 3 console went on sale in the U.S. and three other countries today.
The console is likely to have immediately sold-out. Many stores stopped taking reservations weeks ago and the device is already selling for more than $2,000 on the eBay Inc. online auction site. That's about three times its U.S. retail price of $599.
Demand for the console is high because Sony is short of the blue-laser diode that sits at the heart of the console's Blu-ray Disc drive. Without the diode, the console can't be completed and problems starting up production of that part pushed Sony to scale back the launch.
There were supposed to be about 2 million PlayStation 3 consoles ready for the worldwide launch, but that figure was slashed to about 500,000 units.
It's not clear if Sony managed to even ship that many. The company said 100,000 of the consoles would be in Japanese stores for last weekend's launch but data from a recognized local gaming magazine said the PlayStation 3 sold-out on launch day with 88,400 units.
There were reports of sporadic violence across the U.S. and Canada, where it also launched, as people waited in line to snap up one of the consoles. The most serious reported incident happened in Putnam, Conn., where a man was shot while waiting for the console to go on sale. The man apparently confronted two armed men who were trying to rob those in line, according to news reports.
Dozens of police were called to Boston's Copley Place Mall after security guards lost control of a crowd of about 400 people today, The Boston Globe reported in its online edition, and a 19-year-old man was injured after running into a pole while racing others to get a place in a queue outside a Wal-Mart store in Wisconsin, said the Associated Press.
In Ottawa, Canada, one man was arrested for being intoxicated after a fight broke out at 2 a.m. Friday among people waiting for a game store to open, according to the Canadian Broadcasting Corp.
The console also went on sale in Hong Kong and Taiwan today. It will hit Europe and Australia in March 2007, according to Sony's current plans.
Martyn Williams November 17, 2006 (IDG News Service) -- A week after it first appeared in Japan, Sony Computer Entertainment Inc.'s PlayStation 3 console went on sale in the U.S. and three other countries today.
The console is likely to have immediately sold-out. Many stores stopped taking reservations weeks ago and the device is already selling for more than $2,000 on the eBay Inc. online auction site. That's about three times its U.S. retail price of $599.
Demand for the console is high because Sony is short of the blue-laser diode that sits at the heart of the console's Blu-ray Disc drive. Without the diode, the console can't be completed and problems starting up production of that part pushed Sony to scale back the launch.
There were supposed to be about 2 million PlayStation 3 consoles ready for the worldwide launch, but that figure was slashed to about 500,000 units.
It's not clear if Sony managed to even ship that many. The company said 100,000 of the consoles would be in Japanese stores for last weekend's launch but data from a recognized local gaming magazine said the PlayStation 3 sold-out on launch day with 88,400 units.
There were reports of sporadic violence across the U.S. and Canada, where it also launched, as people waited in line to snap up one of the consoles. The most serious reported incident happened in Putnam, Conn., where a man was shot while waiting for the console to go on sale. The man apparently confronted two armed men who were trying to rob those in line, according to news reports.
Dozens of police were called to Boston's Copley Place Mall after security guards lost control of a crowd of about 400 people today, The Boston Globe reported in its online edition, and a 19-year-old man was injured after running into a pole while racing others to get a place in a queue outside a Wal-Mart store in Wisconsin, said the Associated Press.
In Ottawa, Canada, one man was arrested for being intoxicated after a fight broke out at 2 a.m. Friday among people waiting for a game store to open, according to the Canadian Broadcasting Corp.
The console also went on sale in Hong Kong and Taiwan today. It will hit Europe and Australia in March 2007, according to Sony's current plans.
Tuesday, November 14, 2006
Review: Zune's fascinating potential
Microsoft's media player is sometimes compelling, and largely incomplete
David Haskin Computerworld.com
Looking at Microsoft Corp.'s much-discussed, just-released Zune as just another media player misses the point. The player itself has its virtues, but it is clearly only one part of Microsoft's effort to replicate Apple Computer Inc.'s wildly successful iPod/iTunes media ecosystem.
While Apple has sold millions of iPods, their real value to Apple is how tightly intertwined the devices are with the iTunes music service and iTunes software. If you own an iPod and want to download music, you must use iTunes, which has sold more than a billion tracks in its relatively short life.
The Zune, which was released today, isn't yet a compelling enough device to pull many customers away from the iPod. But if you look at Zune in combination with the Zune Marketplace online store and the software that connects the device with the store, Microsoft's effort is more compelling. It's still a work in progress, but in a few ways it already equals and even surpasses the iPod/iTunes juggernaut.
Beautiful interface
Zune is, overall, a competent 30GB player that is particularly attractive in some areas, misses the target in others and strikes out entirely with one of its most visible features.
To start with the positive, Microsoft succeeded at something no other media player vendor has: It has created a graphical user interface that is, subjectively, as compelling as the iPod's. To do that, Microsoft took a minimalist approach, offering relatively few options but giving users fast, easy and eye-catching access to media.
The main menu offers the top-level options such as access to music, videos, images and FM radio (which is one of the few features the Zune has that iPod doesn't). To move through the list, you press the up and down arrow buttons in the circular central controller, then press the larger button in the middle to accept the option.
If you select music, for example, a list of all CDs appears on-screen with additional options, such as switching to a list of artists or genres, that are displayed horizontally at the top of the screen. You use the right and left arrow keys to cycle through those options. The end result is that you can move through a specific path of options a bit faster than you can with an iPod, which requires you to cycle through more separate screens.
Cont...pg 2 pg3
Monday, November 13, 2006
Make Money Fast? Site Pays Bloggers For Product Reviews
By Antone Gonsalves,
Reviewme.com is offering bloggers up to $250 for reviews of advertisers products or Web sites. And, as part of a promotional offer, the company set aside $25,000 to pay bloggers to review Reviewme.com itself.
"The $25,000 is almost used up, and we want to keep the promotion alive, so we're probably going to extend it," said Andy Hagans, president of ReviewMe,, on Friday.
The Web site launched on Thursday, and within 24 hours had lined up more than a thousand bloggers to review products in categories ranging from autos and books to real estate and sports, Hagans said.
ReviewMe joins privately held PayPerPost, which launched in July, in playing broker between advertiser and blogger. Among the differences in the two sites is that advertisers with PayPerPost dictate the kind of review or write-up they want. ReviewMe, on the other hand, requires that bloggers be allowed to write responsible reviews based on their honest opinion.
ReviewMe also requires bloggers to disclose that their reviews are paid for, while PayPerPost encourages the practice. PayPerPost, based in Orlando, Fla., has been criticized for not requiring disclosure.
ReviewMe pays bloggers from $20 to $250 per review, based on the reach of their blogs. To determine that, ReviewMe uses metrics gathered from online news aggregator Bloglines, blog search engine Technorati, and Web traffic tracking service Alexa. Bloggers are rejected if they don't meet a minimum requirement that ReviewMe doesn't disclose.
"If the blog doesn't meet a general threshold of at least having a significant amount of readers, than it doesn't have much value for the advertiser," Hagans said. "And even though the three measurements are inexact, it's better to get the numbers from third parties, rather than from bloggers, since they're prone to exaggerate."
Bloggers who cross the bar are placed on a list that advertisers browse in looking for a reviewer, who must agree to write a minimum of 200 words. Hagans believes advertisers will be served just as well by positive and negative reviews, because the latter will provide constructive criticism.
"No one is trashing advertisers, and they're still getting buzz in the blogosphere," Hagans said. "It's a low cost way to get feedback from people in your industry."
All reviews are checked to make sure they discuss the right product and meet the word requirement before they are posted. Advertisers are billed after the review is on the blog.
ReviewMe was in development for six months before the launch. The site was owned by Text Link Ads, which was recently bought by MediaWhiz Holdings.
Reviewme.com is offering bloggers up to $250 for reviews of advertisers products or Web sites. And, as part of a promotional offer, the company set aside $25,000 to pay bloggers to review Reviewme.com itself.
"The $25,000 is almost used up, and we want to keep the promotion alive, so we're probably going to extend it," said Andy Hagans, president of ReviewMe,, on Friday.
The Web site launched on Thursday, and within 24 hours had lined up more than a thousand bloggers to review products in categories ranging from autos and books to real estate and sports, Hagans said.
ReviewMe joins privately held PayPerPost, which launched in July, in playing broker between advertiser and blogger. Among the differences in the two sites is that advertisers with PayPerPost dictate the kind of review or write-up they want. ReviewMe, on the other hand, requires that bloggers be allowed to write responsible reviews based on their honest opinion.
ReviewMe also requires bloggers to disclose that their reviews are paid for, while PayPerPost encourages the practice. PayPerPost, based in Orlando, Fla., has been criticized for not requiring disclosure.
ReviewMe pays bloggers from $20 to $250 per review, based on the reach of their blogs. To determine that, ReviewMe uses metrics gathered from online news aggregator Bloglines, blog search engine Technorati, and Web traffic tracking service Alexa. Bloggers are rejected if they don't meet a minimum requirement that ReviewMe doesn't disclose.
"If the blog doesn't meet a general threshold of at least having a significant amount of readers, than it doesn't have much value for the advertiser," Hagans said. "And even though the three measurements are inexact, it's better to get the numbers from third parties, rather than from bloggers, since they're prone to exaggerate."
Bloggers who cross the bar are placed on a list that advertisers browse in looking for a reviewer, who must agree to write a minimum of 200 words. Hagans believes advertisers will be served just as well by positive and negative reviews, because the latter will provide constructive criticism.
"No one is trashing advertisers, and they're still getting buzz in the blogosphere," Hagans said. "It's a low cost way to get feedback from people in your industry."
All reviews are checked to make sure they discuss the right product and meet the word requirement before they are posted. Advertisers are billed after the review is on the blog.
ReviewMe was in development for six months before the launch. The site was owned by Text Link Ads, which was recently bought by MediaWhiz Holdings.
49 Million U.S. Adults Notified Of Data Breaches
By Antone Gonsalves, techweb.com
An estimated 49 million U.S. adults have been told over the last three years that their personal information has been lost, stolen, or improperly disclosed, a research firm said Friday.
Most of the notifications came from government agencies and financial institutions, according to a national survey conducted by Harris Interactive in October. While many of the respondents didn't believe there was any harmful result of the data breaches, a small but significant number thought they may have seen some damage.
More than one in five adults surveyed said some organization had notified them that their personal information was improperly disclosed. Among those adults, 48% were notified by a government agency, 29% by a financial company, and 12% by a commercial company. Other organizations that had made notifications included educational institutions (6%) and health-care facilities (5%).
Fully 81% of adults notified of trouble perceived nothing harmful happening as a result, Harris said. The remaining 19%, or 9.3 million people, believed they suffered harm. Within that group, 78% said either merchandise was charged in their name, or some kind of fraud was committed that cost them money. The remainder said cash was taken from their bank accounts, a credit card was taken out in their name, or someone posed as them to receive a government benefit or service.
Much of the damage suffered by victims was caused by friends and family, stolen wallets or purses, pilfered information from mailboxes or trash containers, and insider theft of personal data by employees of organizations, said Alan Westin, the Columbia University professor who helped design the survey.
Nevertheless, enough people were harmed through mistakes by businesses, government, and other types of organizations to warrant stronger data security measures to retain the trust of customers, members, and citizens, Westin said in a statement.
An estimated 49 million U.S. adults have been told over the last three years that their personal information has been lost, stolen, or improperly disclosed, a research firm said Friday.
Most of the notifications came from government agencies and financial institutions, according to a national survey conducted by Harris Interactive in October. While many of the respondents didn't believe there was any harmful result of the data breaches, a small but significant number thought they may have seen some damage.
More than one in five adults surveyed said some organization had notified them that their personal information was improperly disclosed. Among those adults, 48% were notified by a government agency, 29% by a financial company, and 12% by a commercial company. Other organizations that had made notifications included educational institutions (6%) and health-care facilities (5%).
Fully 81% of adults notified of trouble perceived nothing harmful happening as a result, Harris said. The remaining 19%, or 9.3 million people, believed they suffered harm. Within that group, 78% said either merchandise was charged in their name, or some kind of fraud was committed that cost them money. The remainder said cash was taken from their bank accounts, a credit card was taken out in their name, or someone posed as them to receive a government benefit or service.
Much of the damage suffered by victims was caused by friends and family, stolen wallets or purses, pilfered information from mailboxes or trash containers, and insider theft of personal data by employees of organizations, said Alan Westin, the Columbia University professor who helped design the survey.
Nevertheless, enough people were harmed through mistakes by businesses, government, and other types of organizations to warrant stronger data security measures to retain the trust of customers, members, and citizens, Westin said in a statement.
Spyware Threat Marches On
By Matt Hines Eweek.com
November 13, 2006
Despite having technology and procedures in place to prevent and remediate attacks from spyware, many companies still have difficulty stopping the threats, researchers report.
According to a new study published by Ponemon Institute, based on interviews of over 500 North American IT security professionals, a resounding majority of workers admit that their companies are still plagued by problems related to spyware.
Some 47 percent of respondents to the survey indicated that their companies are incapable of removing spyware from their networks once attacked, with 35 percent saying their employers cannot prevent many spyware infections in the first place.
Only 19 percent of study respondents indicated that their companies were effective at defeating spyware, with 40 percent of respondents claiming that their firms are able to ward off spyware attacks with frequent success, according to Ponemon, based in Elk Rapids, Mich.
Spyware programs typically attempt to hide inside computer systems in order to track users' Internet habits and provide data to advertisers. In addition, spyware is increasingly being built with the goal of stealing personal information so that the data can be used to commit identity fraud. Business are also dealing with a growing number of spyware programs that steal sensitive corporate data to sell off as valuable intellectual property or to demand ransom payments for the information's return.
According to the Ponemon report, organizations' failures to block and remove spyware cannot be blamed on a lack of effort. In fact, some 83 percent of study respondents said their companies had full-time anti-spyware initiatives in place. However, many of those initiatives appear consist only of attempts to improve workers' computing habits, or the use of anti-virus software to address the issue, as only 24 percent of representatives of those companies said they use security applications specifically designed to stop spyware.
Part of the problem in containing today's increasingly sophisticated spyware, including attacks in the form of rootkits, is that many firms believe that they have already sufficiently defended themselves, said Larry Ponemon, chairman of the research company and author of the report. While many packaged anti-virus products have added anti-spyware capabilities, those tools may not be doing enough to stop the attacks, he said, yet business executives do not appear to see the logic in bringing additional anti-spyware tools in-house.
Of the respondents who said their companies do not have stand-alone anti-spyware technologies in place, 39 percent said they believe their companies are not vulnerable to spyware attacks, with 26 percent saying that manual procedures remain adequate to detect or prevent spyware infections. Another 23 percent reported that the detection of spyware was not a priority for their companies' senior management, while 11 percent said such tools were too expensive.
Of the technologies being used to fight spyware, 48 percent of respondents said they are only using software that seeks out the attacks at the desktop level, while another 18 percent are using only network-based defenses. Only 21 percent of the companies involved in the research said they are using both types of applications, with 13 percent using no spyware-specific protections at all
Another serious problem is that many laptop computers become infected while outside of protected corporate environments. Without near-constant scanning this will allow the most sophisticated programs to slip through the cracks, Ponemon said.
Some 98 percent of companies with anti-spyware technologies in place listed firewalls as their primary line of defense in the survey, which is extremely problematic since most of today's attacks are written explicitly to exploit security vulnerabilities in firewall products, according to Ponemon.
"Several years ago when the spyware program was first widely publicized we saw a lot of firms spending money on tools to fight it, and a lot of those companies have not looked at spyware as a unique problem again since that time," Ponemon said. "We also see a challenge where many companies are viewing adware and other crimeware as unrelated issues, but the methods used by attackers have obviously brought all these elements together, and spyware has become much harder to stop."
Despite the lack of action on the part of these companies to block spyware, 64 percent of respondents to the survey said they do view spyware as a serious concern. By comparison, only 33 percent of IT workers surveyed said that adware was a serious threat.
Some experts have predicted that the inclusion of anti-spyware technologies in Microsoft's next-generation Windows Vista operating system, due out before the end of November, will cripple the market for providers of stand-alone applications. However, Ponemon said the findings of his report indicate that there very well could be a strong market for the products, as spyware attacks continue to arrive in more varied and complex formats.
"I think there will still be a market, even if we do see some consolidation in the anti-spyware space driven by Vista," he said. "The platform approach that integrates anti-spyware with other security technologies is likely the best model for end users going forward, but it's pretty clear that there is a long way to go in terms of convincing people to adopt the tools that are already out there."
November 13, 2006
Despite having technology and procedures in place to prevent and remediate attacks from spyware, many companies still have difficulty stopping the threats, researchers report.
According to a new study published by Ponemon Institute, based on interviews of over 500 North American IT security professionals, a resounding majority of workers admit that their companies are still plagued by problems related to spyware.
Some 47 percent of respondents to the survey indicated that their companies are incapable of removing spyware from their networks once attacked, with 35 percent saying their employers cannot prevent many spyware infections in the first place.
Only 19 percent of study respondents indicated that their companies were effective at defeating spyware, with 40 percent of respondents claiming that their firms are able to ward off spyware attacks with frequent success, according to Ponemon, based in Elk Rapids, Mich.
Spyware programs typically attempt to hide inside computer systems in order to track users' Internet habits and provide data to advertisers. In addition, spyware is increasingly being built with the goal of stealing personal information so that the data can be used to commit identity fraud. Business are also dealing with a growing number of spyware programs that steal sensitive corporate data to sell off as valuable intellectual property or to demand ransom payments for the information's return.
According to the Ponemon report, organizations' failures to block and remove spyware cannot be blamed on a lack of effort. In fact, some 83 percent of study respondents said their companies had full-time anti-spyware initiatives in place. However, many of those initiatives appear consist only of attempts to improve workers' computing habits, or the use of anti-virus software to address the issue, as only 24 percent of representatives of those companies said they use security applications specifically designed to stop spyware.
Part of the problem in containing today's increasingly sophisticated spyware, including attacks in the form of rootkits, is that many firms believe that they have already sufficiently defended themselves, said Larry Ponemon, chairman of the research company and author of the report. While many packaged anti-virus products have added anti-spyware capabilities, those tools may not be doing enough to stop the attacks, he said, yet business executives do not appear to see the logic in bringing additional anti-spyware tools in-house.
Of the respondents who said their companies do not have stand-alone anti-spyware technologies in place, 39 percent said they believe their companies are not vulnerable to spyware attacks, with 26 percent saying that manual procedures remain adequate to detect or prevent spyware infections. Another 23 percent reported that the detection of spyware was not a priority for their companies' senior management, while 11 percent said such tools were too expensive.
Of the technologies being used to fight spyware, 48 percent of respondents said they are only using software that seeks out the attacks at the desktop level, while another 18 percent are using only network-based defenses. Only 21 percent of the companies involved in the research said they are using both types of applications, with 13 percent using no spyware-specific protections at all
Another serious problem is that many laptop computers become infected while outside of protected corporate environments. Without near-constant scanning this will allow the most sophisticated programs to slip through the cracks, Ponemon said.
Some 98 percent of companies with anti-spyware technologies in place listed firewalls as their primary line of defense in the survey, which is extremely problematic since most of today's attacks are written explicitly to exploit security vulnerabilities in firewall products, according to Ponemon.
"Several years ago when the spyware program was first widely publicized we saw a lot of firms spending money on tools to fight it, and a lot of those companies have not looked at spyware as a unique problem again since that time," Ponemon said. "We also see a challenge where many companies are viewing adware and other crimeware as unrelated issues, but the methods used by attackers have obviously brought all these elements together, and spyware has become much harder to stop."
Despite the lack of action on the part of these companies to block spyware, 64 percent of respondents to the survey said they do view spyware as a serious concern. By comparison, only 33 percent of IT workers surveyed said that adware was a serious threat.
Some experts have predicted that the inclusion of anti-spyware technologies in Microsoft's next-generation Windows Vista operating system, due out before the end of November, will cripple the market for providers of stand-alone applications. However, Ponemon said the findings of his report indicate that there very well could be a strong market for the products, as spyware attacks continue to arrive in more varied and complex formats.
"I think there will still be a market, even if we do see some consolidation in the anti-spyware space driven by Vista," he said. "The platform approach that integrates anti-spyware with other security technologies is likely the best model for end users going forward, but it's pretty clear that there is a long way to go in terms of convincing people to adopt the tools that are already out there."
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